Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,054 total
Other Categories
VPI rocks!
I have such peace of mind having VPI in place for my puppy, Jellybean. Although it doesn’t cover everything, it covers a lot! I love the new online services, from submitting a claim to receiving electronic payment. Thank you for all you do to ensure my puppy is happy and healthy!
Insurer: Nationwide
By: Beverly
Insurance review as requested
Initial payment process was somewhat challenging but now since everything is established , getting reimbursement is very convenient. Although our rate went up probably because we actually use the insurance.
Insurer: Nationwide
By: Irina
It's comforting knowing that Nationwide pet insurance is with me through the small stuff as well as the big stuff.
My fur babies have only been insured for approximately 9 months and there have been a couple issues with sickness and pain. I am happy to know that the pet insurance will help with a portion of the costs of the vet bills, which is very helpful. The online process is nice and saves time. I wish it were faster with the return of the money into my account. But, doesn't everyone wish that?
Insurer: Nationwide
By: Angela
Extremely easy
Extremely easy to process for payment. My veterinarian s office bills directly thru the insurance. Much better than my "human" insurance company. Great value for the monthly payment. thank you Trupanion!
Insurer: Trupanion
By: Pat
Have always had a great experience
Have always had a great experience no hassles and quick review and payments.
Insurer: Trupanion
By: Mary
Vet can help me submit
I like the efficient way that the vet can submit for me and I pay the balance then and there without any problem or argument as I experienced in the past with another company
Insurer: Trupanion
By: Clare
the staff is friendly.
the staff is friendly..and the payments are in a timely manner
Insurer: Trupanion
By: Alice
Knowledgeable representatives
In our first time of need with Trupanion, from the initial call to all subsequent calls, I spoke to friendly, caring, knowledgeable representatives who truly had my dog s and my best interest at heart. The process was simple and easy to use and I was blown away by the speed at which our claim was processed and payment received.
Insurer: Trupanion
By: Norma
Nationwide is a great company to deal with for pet insurance.
I love dealing with Nationwide and am so glad I have their pet insurance. As much as I have to spend going to the vet with my dog, it is so nice to be reimbursed for most of the cost. I have never had to even call Nationwide with any issues, and I always receive the check in the mail in a timely fashion. Thank you Nationwide for insuring My Ella!!
Insurer: Nationwide
By: TRACEY
Prompt Claim Review
We are very please with quick claim review and approval, but we have NOT gotten the check in the mail yet. I got the Voided copy with the claim details, but not true check in the mail. Has it been sent yet????
Insurer: Nationwide
By: Jay