Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
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I was skeptical at first and have paid for years and was so happy when I received reimbursement for vet expenses under an emergency. The initial claim process I thought was confusing but we worked it out. Thank you
Insurer: Embrace
By: Patricia
Easy to make a claim
Easy to submit a claim, someone is available 24/7 if needed to answer any question, the coverage particularities are simple.
Insurer: Trupanion
By: Audrey
Direct billing
Direct billing, speed of handling claim, fair reimbursement
Insurer: Trupanion
By: Marlene
Easy process.
Easy process. Happy I didn't have to pay out of pocket and wait for cheque in the mail
Insurer: Trupanion
By: Carissa
False advertising
The salesman failed to mention that you have to go through this ridiculous process to submit a claim and that all of my so called "free" exams and routine checks are actually supposed to be paid for by yourself and later returned to you as a "rebate" after a pain in the butt submission process.
Insurer: Nationwide
By: Andrew
Nationwide is so user friendly
Thanks for making the claims process so easy to use and understand.
Insurer: Nationwide
By: Lauren
WE LOVE YOU GUYS!
I try to answer all of these Nationwide follow-ups post Ms. Doobs having a puppy crash, or yacking what's left of the sofa everywhere (okay, she did not eat the sofa), although perhaps it's beginning to sound like a broken record, but here goes: Pet insurance of any variety offers peace of mind, but Nationwide excels at plans, no sneaky clauses, paying claims under the policy (e.g. after deductible met, a covered illness or incident -which for us, so far, is just about everything) and paying these claims, remarkably fast. As in Mel Gibson's draw at the poker table in the remake of Maverick, fast. (Jody Foster, "Was that fast? I think that was fast.") Now having the option to get reimbursed directly to our bank account, is one less step in my life, the consequence of which is, more time for the Doobster, who is now trending in her terrible twos. Thanks, Nationwide. I recommend you to everyone.
Insurer: Nationwide
By: joan
Easy and fairly quick to pay
I have been very impressed with Nationwide Pet Insurance. They are easy to deal with and fairly quick to reimburse me for my payments to the vet. I have the Whole Pet wellness policy. The only disappointment is that they don't help pay for supplements but they have taken care of about everything else!
Insurer: Nationwide
By: Jan
Great claim processing
Nationwide claims are processed easily, quickly and accurately. The only wish I would have is to be able to submit the claim through the web portal rather than the need to scan and email (or send through the postal system) the claim form. Overall the process is hassle free and I received the reimbursement quickly.
Insurer: Nationwide
By: Daniel
pay claim faster!
i have had this insurance for all my dogs since 2006. its easier to submit the claims but it seems to be taking longer for them to be processed. also i have the direct deposit thru Chase but thats another 3 days! originally things were processed with 10 days.
Insurer: Nationwide
By: Diane