Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,054 total
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Fast and easy process love the app
Fast and easy process love the app
Insurer: Nationwide
By: paigemellingson
I got $76 reimbursement for an almost…
I got $76 reimbursement for an almost $500 bill
Insurer: Pets Best
By: KT
It's fast and to the point!
It's fast and to the point. I would like to see more options or a chat feature for questions during enrolment.
Insurer: MetLife
By: Miguel Mercedes
The reimbursement process was fast and…
The reimbursement process was fast and easy!
Insurer: Spot
By: Anna
No Face ID
They changed their app so you can no longer use Face ID. You have to literally login with your email, password, and have a code sent to you every time you want to use the app. There is no choice to disable this feature. It takes three times longer to file a claim now.
Insurer: Healthy Paws
By: A Saars
Would have been 5 stars
Would have been 5 stars, but I had to switch from Firefox browser to Edge browser because it would complete the sign-up on Firefox.
Insurer: MetLife
By: customer
Haven’t gotten any paperwork and been…
Haven’t gotten any paperwork and been charged!!!
Insurer: Nationwide
By: Zoki Russo