Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,054 total
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It was an easy process to submit my…
It was an easy process to submit my invoices. It took a few days for them to process my payment but it was dorect deposited into my account. My account showed an EOB so I could see what wasn't covered. Good experience all around.
Insurer: Spot
By: Scott Marzullo
Easy to submit bills and timely…
Easy to submit bills and timely reimbursement. Thank you
Insurer: Spot
By: Carol Franker
it was so easy and explained every…
it was so easy and explained every plan. I love simple instructions.
Insurer: MetLife
By: Maria Sanchez
Easy set up
Easy set up , great customer service fast response highly recommended
Insurer: MetLife
By: Lily Ramirez
It was really fast efficient and fair…
It was really fast efficient and fair in my reimbursement costs.
Insurer: Spot
By: saraprimarylieck
Fast!
Quick, easy, and responsive for claims with refund payment.
Insurer: Spot
By: Michael Edwards
The best pet insurance
The best pet insurance. I did a lot of research and so happy I chose them. Great customer service whenever I call. It's easy to upload claims and get responses quickly. From start to finish, I got my claim processed and money in my account in two weeks. One hundred percent satisfied with the whole process.
Insurer: Spot
By: Jen Cattano