Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

15,054 total


May 01, 2026

It was very easy to make a claim for…

It was very easy to make a claim for both my pets. I just scanned my vet receipts and within a couple of days I had some checks to help cover my vet bills. Very pleased with how easy the process was

Insurer: Figo

By: Karen

May 01, 2026

I recently purchased pet insurance…

I recently purchased pet insurance through Pumpkin including the wellness additional coverage. I submitted a claim for my dog’s wellness visit on Monday and the claim was processed and the reimbursement was in my bank account by Wednesday. I spoke with a representative before I took my dog in to be sure I knew the process for filing a claim. They were very friendly and knowledgeable and the process couldn’t have been easier.

Insurer: Pumpkin

By: Denise Simmons

May 01, 2026

Such an easy enroll process

Such an easy enroll process

Insurer: MetLife

By: Daniel Nyburg

May 01, 2026

Application was easy

Application was easy, but wasn't aware of a $91 initial payment...

Insurer: Nationwide

By: customer

May 01, 2026

Easy to enroll

Easy to enroll

Insurer: MetLife

By: MICHAEL ZUNIGA

May 01, 2026

So far submitting claims were easy &…

So far submitting claims were easy & surprisingly quick.

Insurer: Pets Best

By: Cheryl Tuttle

May 01, 2026

Quick and accurate

Quick and accurate

Insurer: MetLife

By: customer

May 01, 2026

Fast reimbursement no hassle

Fast reimbursement no hassle

Insurer: Spot Canada

By: customer

May 01, 2026

Ez to sign up

No haasel to sign up

Insurer: MetLife

By: Gigi

May 01, 2026

Very easy to set up and pay

Very easy to set up and pay

Insurer: MetLife

By: Adrienne Gilliland

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