Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,054 total
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Picking a payment method.
I am kind of frustrated with the link that comes via email to choose your way to receive payment from a claim. It needs you to enter your phone number in these less than necessary sized boxes and when you get so far to completing what is missing it does nothing. Tried several times, got locked out for 30 minutes. Two claims this happened on and instead of fighting with it, I will just wait for a snail mail check.
Insurer: MetLife
By: DWisco
First time using it
It would be nice to find out what was covered in the payment. Was pretty quick.
Insurer: MetLife
By: Cynthia
There’s never a question with your…
There’s never a question with your insurance company on payment, and I find it extremely convenient not to have to pay the veterinarian,As the Veterinarian gets paid directly
Insurer: Trupanion
By: AUDREY
It was very easy to fill out
It was very easy to fill out. Never knew of pet insurance so this will be nice to have for a peace of mind.
Insurer: Nationwide
By: Nspivey
Fast and Easy Claims process
Fast, convenient process. No issues at all!
Insurer: MetLife
By: Iman Hobbs
It was easy to submit my claim and…
It was easy to submit my claim and receive payment
Insurer: MetLife
By: customer
I am so happy that I insured my dog with Pets Best.
I am so thankful that I went with Pets Best Pet Health Insurance at the end of last year. My dog is getting older and my Vet suggested that a pet insurance plan might be a wise move. I researched a number of options and selected Pets Best. When I recently had to file a claim, I was thrilled that Pets Best came through for me. It was a wise investment. The claim was handled quickly with no hassle. I highly recommend Pets Best!
Insurer: Pets Best
By: JA Clark
So far very happy w insurance.Quick and sorta easy uploading receipts
Quick easy struggled a little trying to upload receipts but finally took a picture of them to upload. Did the trick
Insurer: MetLife
By: DebraCustomer