Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

15,054 total


May 06, 2026

Process was easy

Process was easy

Insurer: Prudent Pet

By: PRP

May 05, 2026

Super Easy- Thank you!!

Super Easy- Thank you!!

Insurer: MetLife

By: Jenn

May 05, 2026

easy to complete form

easy to complete form

Insurer: MetLife

By: Ronald Breaux

May 05, 2026

They took the time to help me get the…

They took the time to help me get the best coverage and worked out payment plan for

Insurer: Nationwide

By: Crystal

May 05, 2026

I sent in a bill for a six month supply…

I sent in a bill for a six month supply of Simparica for my dog. I was able to process the entire claim on line, including attaching bill. This process was very simple. My claim was processed very quickly and I received my reimbursement within a few days. I could not ask for more. Very efficient process

Insurer: MetLife

By: Patricia Brown

May 05, 2026

You make submitting claims simple and…

You make submitting claims simple and pay quickly

Insurer: Nationwide

By: Carol Preibis

May 05, 2026

Easy to submit billing claim…

Easy to submit billing claim information and on time reimbursement from Met Life.

Insurer: MetLife

By: customer

May 05, 2026

Very dishonest

Very dishonest. Recieved an email to update my payment method, when i did i was charged $716 for 3 months (absolutely rediculous, at 71 years old its like a second mortgage). I called immediately, but they said you can only make a change in February and if i cancel now its $250 charge for the month. They said if i dispute this charge with my credit card it could take 8 weeks then I would be charged $500 for two months. Its bad enough they are forcing me to go without insurance, a $716 premium every 3 months is outrageous, they are gleefully stealing my money. PLEASE AVOID THIS COMPANY LIKE THE PLAGUE.

Insurer: Fetch

By: Stuart Siegel

May 05, 2026

It was extremely simple to sign up…

It was extremely simple to sign up through my company. Payroll deductions are extremely convenient.

Insurer: Nationwide

By: customer

May 05, 2026

I know what I'm paying for

The ease of navigating the options available and comparing all options in each plan was straight forward and easy to understand.

Insurer: MetLife

By: Rafael Meza

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