Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,054 total
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Peace of mind concerning my fuzzy…
Peace of mind concerning my fuzzy roommate. Honestly something I should have done years ago. Payroll deduction is great don't have to worry about remembering to pay it.
Insurer: MetLife
By: Gerald Pennabaker
This was an easy and stress free…
This was an easy and stress free experience. Fetch kept in constant contact with me and I had my reimbursement before I expected. Thank You for making this surgery possible!
Insurer: Fetch
By: Christy
Easy to submit documents for…
Easy to submit documents for reimbursement. Refund was very timely.
Insurer: Fetch
By: Richard Engebretsen
Easy enrollment and lots of different…
Easy enrollment and lots of different options to help you choose what’s best for your pets.
Insurer: MetLife
By: KATHY LOURENCO
Easy and streamlined
Easy and streamlined. Thanks for making this so simple for our furry friends :)
Insurer: MetLife
By: Maura Boucher
Easy to use
Easy to use. clear delineation of levels of coverage, especially the comparison grid
Insurer: Nationwide
By: customer
It's been a fast and easy process to…
It's been a fast and easy process to apply. Waiting on approval, and card information in the mail.
Insurer: Nationwide
By: customer
We have been with you for many years…
We have been with you for many years and payment is always made quickly. Also you do a lot for the community and our pups. You understand that they are our family not just four legged animals..
Insurer: Trupanion
By: Linda
I ve been waiting for my reimbursement.
I ve been waiting for my reimbursement.
Insurer: Spot
By: Joselito Garcia
Prompt Assistance for What Should be a Self-Serve Task
The assistance received was good and professional. It could be avoided by allowing a payment method to be updated while in the account versus calling Embrace. If allowed to do so, I wouldn't be asked to rate my experience.
Insurer: Embrace
By: Steven Carney