Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

15,054 total


May 07, 2026

Peace of mind concerning my fuzzy…

Peace of mind concerning my fuzzy roommate. Honestly something I should have done years ago. Payroll deduction is great don't have to worry about remembering to pay it.

Insurer: MetLife

By: Gerald Pennabaker

May 07, 2026

This was an easy and stress free…

This was an easy and stress free experience. Fetch kept in constant contact with me and I had my reimbursement before I expected. Thank You for making this surgery possible!

Insurer: Fetch

By: Christy

May 07, 2026

Easy to submit documents for…

Easy to submit documents for reimbursement. Refund was very timely.

Insurer: Fetch

By: Richard Engebretsen

May 07, 2026

Easy enrollment and lots of different…

Easy enrollment and lots of different options to help you choose what’s best for your pets.

Insurer: MetLife

By: KATHY LOURENCO

May 06, 2026

Easy and streamlined

Easy and streamlined. Thanks for making this so simple for our furry friends :)

Insurer: MetLife

By: Maura Boucher

May 06, 2026

Easy to use

Easy to use. clear delineation of levels of coverage, especially the comparison grid

Insurer: Nationwide

By: customer

May 06, 2026

It's been a fast and easy process to…

It's been a fast and easy process to apply. Waiting on approval, and card information in the mail.

Insurer: Nationwide

By: customer

May 06, 2026

We have been with you for many years…

We have been with you for many years and payment is always made quickly. Also you do a lot for the community and our pups. You understand that they are our family not just four legged animals..

Insurer: Trupanion

By: Linda

May 06, 2026

I ve been waiting for my reimbursement.

I ve been waiting for my reimbursement.

Insurer: Spot

By: Joselito Garcia

May 06, 2026

Prompt Assistance for What Should be a Self-Serve Task

The assistance received was good and professional. It could be avoided by allowing a payment method to be updated while in the account versus calling Embrace. If allowed to do so, I wouldn't be asked to rate my experience.

Insurer: Embrace

By: Steven Carney

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