Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

15,056 total


March 30, 2020

Insurance that works for you

Filing a claim is very simple and easy. The response was quick and fair.

Insurer: Nationwide

By: Jennifer

Useful
March 30, 2020

No hassle, low deductible, quick care.

Nationwide has supported both my cats for about a year now. Their low cost deductible and widely inclusive range of what vet actions qualify includes monthly medicine on the wellness plan, and has made caring for our cats less stressful. We know we can get them as best care as possible and be covered. Nationwide Chase reimbursement process is quick and detailed what amount we received back.

Insurer: Nationwide

By: Branden

Useful
March 30, 2020

A relief!

I’ve had insurance for about a year and a half now on both of my dogs. It has been such a RELIEF to know that I can afford to get the necessary medical care my dog needs. I can afford the monthly payment but cannot afford to spend thousands in an instant. If it were not for Pet Insurance I would’ve had to make a choice between money and care for my animal that he deserves. But thanks to Nationwide I was able to get him what he needs. I’ve been an advocate around my community for nationwide. Even my Veterinarian and other animal care specialists have asked about it. After my dog has had 2 surgeries in the past year it has paid for itself for the next 10 years, easily. Making claims from my phone is simple. And receiving the refund electronically makes it even easier! I will never NOT have insurance on a pet ever again. Thank you for offering such a program. Again it has given me so much peace of mind knowing that I can afford to get my dog the proper care.

Insurer: Nationwide

By: Brooke

Useful
March 30, 2020

Piece of Mind in the form of a Policy

I purchased a comprehensive policy for routine exams, vaccinations, and emergencies. So far I have utilized the routine exams and vaccinations with impressive ease to file the claim and quick reimbursement directly to my account.

Insurer: Nationwide

By: Cruz

Useful
March 30, 2020

Summer and I appreciate all you do ❤️

I especially like the idea of the app for submitting her visits, to Summit Blvd animal hospital.

Insurer: Nationwide

By: Linda

Useful
March 30, 2020

Happy customer

Trupanion has made it very easy to submit claims and receive payments, no hassle and easy to deal with. Thanks

Insurer: Trupanion Canada

By: Waneta

Useful
March 30, 2020

Easy claims process w/fast payouts!

Claims process was easy and fast. Paid quickly and directly to my account. No additional action needed from me after invoice was sent in. Extremely happy customer. :-)

Insurer: Trupanion

By: Jennifer

Useful
March 30, 2020

Thank you

I am always thankful to Trupanion for quick responses in payments in times of urgency. Thank you

Insurer: Trupanion

By: Jackie

Useful
March 30, 2020

Peace of mind!

I really feel like I am able to do what is best for my best friend. When the doctor came and told me how much it would cost I felt like it was going to be ok and I was able to concentrate on getting Stark better. I really love how easy it is to go online and do the claim. Thank you so much!!!!!

Insurer: Trupanion

By: Laura

Useful
March 29, 2020

I have great support from Nationwide

Wasn’t sure how easy this process would be but it is very easy and staff are very helpful. Thank you

Insurer: Nationwide

By: Marcy

Useful

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