Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

15,064 total


Verified March 28, 2020

The best possible pet insurance.

Fast turn around if claims with direct deposit available. No cap on reimbursement with fair assessments of claims. Friendly service and easy claim forms and submission. What more could one ask for?

Insurer: Trupanion

By: Joanne

Useful
March 28, 2020

Highly recommend Embrace Pet Insurance!

We have had up to four dogs insured with Embrace at any given time. Embrace offers very competitive rates and we have been with them since 2014. They have always processed claims in a timely manner and we receive reimbursement via direct deposit very quickly. When I do call Embrace, their customer service agents are highly professional and very helpful at all times.

Insurer: Embrace

By: Laura

Useful
March 28, 2020

You are wonderful!

Claims are easy to file and payment is prompt. This is terrific insurance.

Insurer: Nationwide

By: Hollea

Useful
March 28, 2020

Good Insurance

I really like the ease of this insurance. I would like it more if Nationwide would pay what was covered directly to vet clinics instead of reimbursing us. It would make it easier and better for all!

Insurer: Nationwide

By: Andrea

Useful
March 28, 2020

Affordable pet insurance

I have not had to use the insurance as yet, but signing up for the policies was very easy. And it is less than what I was paying.

Insurer: Spot Canada

By: Patty

Useful
March 28, 2020

Best Pet Insurer

Easy claim tool to use and timely payments.

Insurer: Trupanion

By: NANCY

Useful
March 28, 2020

Good experience.

hi it was great, quick, and very happy with the process. I wish I could submit the claim online, via scanning a receipt or something.

Insurer: Trupanion

By: Cristina

Useful
March 28, 2020

Fantastic service

We paid the bill at the vet's office and received a check back in about a week! Now THAT'S great service!

Insurer: Trupanion

By: Betsy

Useful
March 27, 2020

Very impressed with this insurance....honest and timely reimbursement!

I have been so pleased with Nationwide. I have gotten reimbursed quickly and without any issues whatsoever. I am so grateful! So worth it!

Insurer: Nationwide

By: Stephanie

Useful
March 27, 2020

Nationwide is a great insurance

I have been with this insurance for many, many years. It is the best. There is a quick turnaround on claims and I never have to wait long for payment.

Insurer: Nationwide

By: Sharon

Useful

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