Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,064 total
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Great customer service and FAST payment!
My vet's office faxed in Abby's claim after our visit, and I was reimbursed within a few days. I subsequently submitted a claim for a prescription for Abby and it, too, was paid promptly. Thank you!
Insurer: Nationwide
By: Barbara
Comprehensive coverage, fast payments
My Lola is 7 years old. She was recently diagnosed with MCT. The diagnostics and treatments were covered and quickly paid. My Lola got the treatment she needed, and my family did not have to struggle with a ton of medical payments. Thanks Nationwide!
Insurer: Nationwide
By: Beau
Seamless
Nationwide has been wonderful in processing all the claims resulting from parathyroid surgery. The filing process is very easy and payment has been quick. Thank you for being there for our baby.
Insurer: Nationwide
By: Judy
Your interest in the health and safety of our pets is outstanding.
Your prompt review and response to claims handling is great. Having been in the other insurance field for over 48 years I praise your commitment.
Insurer: Nationwide
By: Donna
You guys are awesome
Great service and prompt payments. Love nationwide pet insurance. Best pet insurance company we ever had.
Insurer: Nationwide
By: Robert
Very pleased with Healthy Paws
Had this insurance for about three years now for my cat who is now 8 years. He was diagnosed with asthma and has had more than the usual number of vet visits lately. Was wary of pet insurance at the start but very pleased with the service from Healthy Paws. Easy to file claims and the check arrives quickly.
Insurer: Healthy Paws
By: Valerie
Processing/Reimbursement of Pre-Dental Bloodwork Claim
Very reasonable processing time and quick electronic payment for pre-dental bloodwork claim. Representatives are always very pleasant and helpful.
Insurer: Nationwide
By: Bev
Excellent Pet Insurance
I have had the greatest experience with Healthy Paws pet insurance. Recently, my little 4 year old chocolate lab was battling a bladder stone and urinary tract infection which required medicine, an X-ray and a sample sent to a lab (as well as a retest later). This was my first time needing to submit a claim to them, and I knew right away I had chosen the best insurance. After submitting the first claim and having such a fast response, I knew I was in good hands. Once I passed my deductible, my reimbursements came within a day or two. I am so glad that Healthy Paws covered xrays, medicine and samples being sent out for analysis were covered—And I rest assured knowing I was able to give the best care for my dog with Healthy Paws help. I would recommend Healthy Paws to anyone, 110%.
Insurer: Healthy Paws
By: Sarah