Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,056 total
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Excellent Pet Insurance
I have had the greatest experience with Healthy Paws pet insurance. Recently, my little 4 year old chocolate lab was battling a bladder stone and urinary tract infection which required medicine, an X-ray and a sample sent to a lab (as well as a retest later). This was my first time needing to submit a claim to them, and I knew right away I had chosen the best insurance. After submitting the first claim and having such a fast response, I knew I was in good hands. Once I passed my deductible, my reimbursements came within a day or two. I am so glad that Healthy Paws covered xrays, medicine and samples being sent out for analysis were covered—And I rest assured knowing I was able to give the best care for my dog with Healthy Paws help. I would recommend Healthy Paws to anyone, 110%.
Insurer: Healthy Paws
By: Sarah
My little Ollie is in good hands.
Trupanion is very prompt in payment. And by just taking a photo of my bill and sending it to the claim department, it couldn't be any easier.
Insurer: Trupanion
By: Linda
A Wonderful Experience with Trupanion
My puppy had been favoring his right back leg for the past while. Growing rather concerned, I took him to the family Vet who ordered X-rays and did a consultation. When the time came to pay, staff put everything through the insurance - all I had to cover was the deductible and 'regular' expenses. It was quite easy and very efficient. Thank you Trupanion.
Insurer: Trupanion Canada
By: Cynthia
Peace of Mind
Been using Nationwide for my dog since she was a pup. Never had a problem submitting a bill and receiving a payment in a timely manner
Insurer: Nationwide
By: Barbara
Very prompt claims processing!
I have been very pleased with the service from Nationwide and they fo prices claims very quickly. I also appreciate all the extras information I can find when I have questions about Cooper's health.... thanks for helping to keep my little love healthy
Insurer: Nationwide
By: Chris
The Insurance itself is very good.
I have a problem with the submitting of claim forms. Especially when I see I have done everything and then I find I am missing an invoice or a claim form and having to resubmit again is very time consuming. I am also having problems understanding your claim form website and sometimes I cannot even get to it. I still feel that I have not been reimbursed for flea and tick as the bill is not broken down as to what was paid. The payment is a limp sum figure. This my gripe. Sorry
Insurer: Nationwide
By: Kathleen
Amazing service
I was really impressed with how fast and efficient the claim for Kai was processed. The whole process was very easy and short. I am really happy with your company.
Insurer: Nationwide
By: Rucsandra
Nationwide is like extended family in these difficult times
The coverage provided, the ease of claim submission, the speed of response, the personal contact - makes Nationwide the best.
Insurer: Nationwide
By: Joanna
Great
Easy way to submit claim. Well informed of claim status during review. Ease of payment.
Insurer: Nationwide
By: Julie
Very happy!
My dog had major unexpected dental issues - it was SO nice to know we were covered. I submitted the claim using the new app, and got paid electronically. So easy!!
Insurer: Nationwide
By: Michelle