Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,064 total
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My little Ollie is in good hands.
Trupanion is very prompt in payment. And by just taking a photo of my bill and sending it to the claim department, it couldn't be any easier.
Insurer: Trupanion
By: Linda
A Wonderful Experience with Trupanion
My puppy had been favoring his right back leg for the past while. Growing rather concerned, I took him to the family Vet who ordered X-rays and did a consultation. When the time came to pay, staff put everything through the insurance - all I had to cover was the deductible and 'regular' expenses. It was quite easy and very efficient. Thank you Trupanion.
Insurer: Trupanion Canada
By: Cynthia
Peace of Mind
Been using Nationwide for my dog since she was a pup. Never had a problem submitting a bill and receiving a payment in a timely manner
Insurer: Nationwide
By: Barbara
Very prompt claims processing!
I have been very pleased with the service from Nationwide and they fo prices claims very quickly. I also appreciate all the extras information I can find when I have questions about Cooper's health.... thanks for helping to keep my little love healthy
Insurer: Nationwide
By: Chris
The Insurance itself is very good.
I have a problem with the submitting of claim forms. Especially when I see I have done everything and then I find I am missing an invoice or a claim form and having to resubmit again is very time consuming. I am also having problems understanding your claim form website and sometimes I cannot even get to it. I still feel that I have not been reimbursed for flea and tick as the bill is not broken down as to what was paid. The payment is a limp sum figure. This my gripe. Sorry
Insurer: Nationwide
By: Kathleen
Amazing service
I was really impressed with how fast and efficient the claim for Kai was processed. The whole process was very easy and short. I am really happy with your company.
Insurer: Nationwide
By: Rucsandra
Nationwide is like extended family in these difficult times
The coverage provided, the ease of claim submission, the speed of response, the personal contact - makes Nationwide the best.
Insurer: Nationwide
By: Joanna
Great
Easy way to submit claim. Well informed of claim status during review. Ease of payment.
Insurer: Nationwide
By: Julie
Very happy!
My dog had major unexpected dental issues - it was SO nice to know we were covered. I submitted the claim using the new app, and got paid electronically. So easy!!
Insurer: Nationwide
By: Michelle
Easy Peasy
Just a few clicks and a snap on the app and BOOM, claim submitted. Reimbursement time is fast as well.
Insurer: Nationwide
By: Brian