Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,056 total
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Easy Peasy
Just a few clicks and a snap on the app and BOOM, claim submitted. Reimbursement time is fast as well.
Insurer: Nationwide
By: Brian
Fast Response
Received reimbursement check about one week after I submitted the claim. Insurance covered 90% of cost for health check up, vaccinations, heart worm, flea & tick meds.
Insurer: Nationwide
By: Rob
Very easy and pleasant process
It was a very easy and pleasant process to enroll my doggie Connor in Spot Pet Insurance. As soon as a claim in processed I will be able to review further.
Insurer: Spot Canada
By: Irma
Everything was simple efficient and quick.
Everything was simple, efficient and quick. No problems.
Insurer: Trupanion Canada
By: Nancy
Very easy and pleasant process
It was a very easy and pleasant process to enroll my doggie Connor in Spot Pet Insurance. As soon as a claim in processed I will be able to review further.
Insurer: Spot
By: Irma
Because in light of current events I feel the outcome was terrible.
Because in light of current events I feel the outcome was terrible. I will have to call back again unfortunately and there is not enough time or energy to go around presently I am in quarantine and need my rest. To worry about extending my payment date again in ridiculous under the circumstance.
Insurer: Trupanion
By: Andrea
Still Awesome
Trupanion continues to be the best investment, especially for our oldest Gracie. Direct billing through our vet makes it so I literally don't do anything but care for her.
Insurer: Trupanion
By: Angela
Great Job!
You have always been very helpful and friendly. You are very fast to get the claims completed and paid. Thanks for your help.
Insurer: Trupanion
By: Ann
The staff at Trupanion is always there ready to help and they really show they care.
The staff at Trupanion is always there, ready to help and they really show they care. They jump right on the claim, and payment is super quick. Trupanion really makes it possible to provide the very very best care for our Dexter!
Insurer: Trupanion Canada
By: Linda
Very nice
Setting up your account should be a bit faster but otherwise, the signup was great and the peace of mind is good to have.
Insurer: Prudent Pet
By: Mary