Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,056 total
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Fantastic insurance!
Yes, it is frustrating to have to pay up front, especially on some costly bills we have had, however, this gives me peace of mind we can go anywhere and still have most of her emergency/unexpected visits covered in addition to full coverage on routine care. We plan to enroll our dogs when we get them too! Customer service and reimbursement are both timely!
Insurer: Nationwide
By: Paula
Best Medical Insurance in Our Household
Nationwide far surpasses our human medical insurance for both services and claim processing. Service goes beyond their excellent and well-informed telephone representatives. The vethelpline is not only informational but their follow-up email summation of a conversation is perfect for sharing with a local vet if needed. When submitting a claim online or by fax and using their automated deposit process claim payments are usually deposited into my bank account within a week. (The most current claim was a record 3-1/2 DAYS!)
Insurer: Nationwide
By: Deborah
Best pet insurance ever.
Vets are expensive. Whether you’re going in for vaccinations, stool sample, medications... you name it — the bill can be ridiculous. With nationwide pet insurance, I don’t worry about those things anymore. When I feel my dog needs to see a vet, nationwide makes it easy to feel comfortable taking her in and not worrying about the bill. They make it ridiculously easy to submit a claim. All you do is send a copy of your receipt, receive a confirmation email that your claim has been submitted and in a few weeks you have a check in the mail. It’s so simple. I love my dogs pet insurance so much, I’m actually considering switching my auto and renters insurance over to nationwide. I had an extremely bad experience with State Farm and if nationwide is half as good at auto insurance as they are for pet insurance... sign me up. 10/10 would recommend.
Insurer: Nationwide
By: Brianna
Recommend Ttupanion
Easy process. Direct pay is the way to go.
Insurer: Trupanion Canada
By:
Very quickly approved.
Trupanion processed my claim quickly and the reimbursement was in my bank account before I even new it was approved. Very happy with Trupanion.
Insurer: Trupanion Canada
By:
Easy Customer Claim Processing
Excellent experience. My vet was able to submit and process the bills on my behalf. Payment was made quickly. Thank you.
Insurer: Trupanion
By:
My Pitty girl Charo
Always a quick response and refund. Very kind.
Insurer: Trupanion
By:
Another satisfied customer!
Great website to navigate and submit claims. Very quick confirmation and processing of claims.
Insurer: Trupanion
By:
Reimbursement!
Loved receiving a check for reimbursement of money I paid out!
Insurer: Trupanion
By:
Always easy to work with
For the few months that we've had Nationwide Pet Insurance, I have had really positive experiences. Submitting claims is easy, and getting reimbursed is easy.
Insurer: Nationwide
By: Anneka