Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

15,056 total


March 26, 2020

Claim review

Nationwide a claim process is so simple. It is so easy. I am so thankful for having this pet insurance it’s already paid for itself! The claim process is also fairly quick compared to what I thought it would be. Thank you Nationwide!

Insurer: Nationwide

By: Kasandra

Useful
March 26, 2020

Convenient and consistent

I only have good things to say. Convenient app to submit claims. Fast and consistent reimbursements for both wellness and emergencies. 10/10 highly recommend.

Insurer: Nationwide

By: MARIN

Useful
March 26, 2020

Great customer service and FAST payment!

My vet's office faxed in Abby's claim after our visit, and I was reimbursed within a few days. I subsequently submitted a claim for a prescription for Abby and it, too, was paid promptly. Thank you!

Insurer: Nationwide

By: Barbara

Useful
March 26, 2020

Comprehensive coverage, fast payments

My Lola is 7 years old. She was recently diagnosed with MCT. The diagnostics and treatments were covered and quickly paid. My Lola got the treatment she needed, and my family did not have to struggle with a ton of medical payments. Thanks Nationwide!

Insurer: Nationwide

By: Beau

Useful
March 26, 2020

Seamless

Nationwide has been wonderful in processing all the claims resulting from parathyroid surgery. The filing process is very easy and payment has been quick. Thank you for being there for our baby.

Insurer: Nationwide

By: Judy

Useful
March 26, 2020

Your interest in the health and safety of our pets is outstanding.

Your prompt review and response to claims handling is great. Having been in the other insurance field for over 48 years I praise your commitment.

Insurer: Nationwide

By: Donna

Useful
March 26, 2020

You guys are awesome

Great service and prompt payments. Love nationwide pet insurance. Best pet insurance company we ever had.

Insurer: Nationwide

By: Robert

Useful
March 26, 2020

Very pleased with Healthy Paws

Had this insurance for about three years now for my cat who is now 8 years. He was diagnosed with asthma and has had more than the usual number of vet visits lately. Was wary of pet insurance at the start but very pleased with the service from Healthy Paws. Easy to file claims and the check arrives quickly.

Insurer: Healthy Paws

By: Valerie

Useful
March 26, 2020

Excellent

Excellent service and quick

Insurer: Nationwide

By: Rosa

Useful
March 26, 2020

Processing/Reimbursement of Pre-Dental Bloodwork Claim

Very reasonable processing time and quick electronic payment for pre-dental bloodwork claim. Representatives are always very pleasant and helpful.

Insurer: Nationwide

By: Bev

Useful

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