Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,064 total
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Easy and reliable
I had to take my dog to the vet for a lump and we didn't know what was wrong with her. The vet had to take trays and keep her for the day to evacuate her leg. It was a costly day but we were able to file an claim very easily and we were refunded much of the cost within 3-4 days. It was quick and easy to file the claim and receive our reimbursement.
Insurer: Nationwide
By: Kirsten
Better online form
The online form makes it easier than the older fillable form that you had to email in.
Insurer: Nationwide
By: Matthew
This is such a benefit for mh dog and I.
This insurance is so helpful. I don't feel overwhelmed because I know Nationwide will be there for me. By paying the monthly payment I am able to spread out the cost of veterinary bills throughout the year. Nationwide is so easy to work with, I just submit the claim online and get reimbursed in a timely manner. Thank you Nationwide, it is one thing I don't have to worry about.
Insurer: Nationwide
By: Allyson
Happy Pet Owner
Trupanion web page makes it easy to log in and submit claims. I appreciate receiving confirmation emails when the claim is received, being processed and approved. I also appreciate that the checks are processed in a very short time. The cost for the policy is expensive, but it's worth the cost when reimbursements are handled well and fairly.
Insurer: Trupanion
By: Andrew
Your response time is so quick and it's so easy to submit new claims.
Your response time is so quick and it's so easy to submit new claims. And the deductible is a one time payment for each illness or injury. That was a very pleasant surprise.
Insurer: Trupanion
By:
Covered at 90%, deposited in my checking
Fast payment
Insurer: Trupanion
By: Elizabeth
You're very helpful easy to contact and you pay your claims quickly!
You're very helpful, easy to contact and you pay your claims quickly! ??
Insurer: Trupanion
By: Kristy
Pet insurance coverage is a lifesaver!
The veterinary clinic submitted everything. I did not have to do a thing except pay that part of the bill that Trupanion didn't pay for.
Insurer: Trupanion Canada
By: Lyn/Bill
Bellas back to her healthy self thanks
Bella made full recovery again thank you for the quick payment
Insurer: Nationwide
By: John
simple and painless
submitted claim for (2nd leg) ACL surgery. Submission process was quick and easy via iPhone. Customer service was friendly and helpful when I called to check on missing info (my fault) and then on claim status. Reimbursement was auto-deposited into my bank account. Quick and easy.
Insurer: Nationwide
By: Brian