Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,056 total
Other Categories
Bellas back to her healthy self thanks
Bella made full recovery again thank you for the quick payment
Insurer: Nationwide
By: John
simple and painless
submitted claim for (2nd leg) ACL surgery. Submission process was quick and easy via iPhone. Customer service was friendly and helpful when I called to check on missing info (my fault) and then on claim status. Reimbursement was auto-deposited into my bank account. Quick and easy.
Insurer: Nationwide
By: Brian
Expeditious and excellent coverage
Mastiff got her routine spay and preventative gastropexy. Very easy to submit the claim and reimbursement was quick.
Insurer: Nationwide
By: Michelle
Excellent service
Five days from submission of claim to deposit in account!!! Cannot beat this...
Insurer: Nationwide
By: Ralph
Easy breezy!
Easy to understand policy. Simple claims submission and reimbursement process. Great service for my puppy Ginger!
Insurer: Nationwide
By: David
Nationwide is the Best Pet Insurance. you will ever need.
I converted from another Pet insurance company. Nationwide was recommended from a friend. I read up on all available plans, and even though I was happy with my other plan, I found customer reviews were far better with existing Nationwide customer's than other plans. Two years later as I write this I can honestly say Nationwide is above and beyond the best, money can buy. From online or live phone calls to easy submissions of claims, to faster payout. Most of us feel like our pets are like a family member. Saying that I want what's Best for my best friend and partner. The old adage you get what you pay for, if you want the best for your Pet family member do as I did and go Nationwide and you will sleep better knowing they will always have your back. A loyal satisfied Customer for Life.
Insurer: Nationwide
By: Ron
Fast and efficient! Easy to submit a claim. Quick to reply and just like that the refund is back in my account!!!
Fast and efficient! Easy to submit a claim. Quick to reply and just like that the refund is back in my account!!! 5 stars! Thank you!
Insurer: Nationwide
By: gerianne
Fast and easy
They are pretty fast and offer payment right to your checking acct, which is really nice
Insurer: Nationwide
By: Dan
Easy peasy
Nationwide pet insurance could not be easier! I just take my dog to the vet and pay as usual while they send the necessary info to Nationwide for me. In about a week I get a text from Nationwide letting me know I have a reimbursement and I go online to tell them where to send it. I have automatic deposit set up to my checking account so it’s just one click and done!
Insurer: Nationwide
By: L.