Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

15,056 total


April 01, 2020

Awesome insurance! Thank you for being there for our fur-family!

What you see is what you get. Great company! Reimbursed quickly with no red tape 👍🏻

Insurer: Nationwide

By: Marta

Useful
April 01, 2020

Fast

Amazingly fast claim processing, I wish my own health Insurance was this good! I’m a firm believer in pet insurance following this, being my first experience using it.

Insurer: Nationwide

By: Debbie

Useful
April 01, 2020

Great coverage!

Although we have had this insurance for years, we typically would only come in under the deductible. This year, my dog had a couple of urinary tract infections, and we submitted the claims and were reimbursed quickly!

Insurer: Nationwide

By: Cathleen

Useful
April 01, 2020

Claiming was easy, fast reimbursement

Our soon to be 1 year old dog needed care; care included imaging, and medication. Performing the claim online was easy, and reimbursement was fast. Great service.

Insurer: Nationwide

By: Rui

Useful
April 01, 2020

Extremely efficient and fair insurance!

Very reliable professional and efficient Insurance. The claims are super easy to submit. Once I had to call and question why a claim wasn't covered and it was addressed asap.

Insurer: Nationwide

By: Linda

Useful
April 01, 2020

This is a great policy, it covers all our needs

Great insurance, wonderful prices, timely claim reimbursements My # 1 choice overall

Insurer: Nationwide

By: Suzanne

Useful
April 01, 2020

Excellent Experience

I recently had to take my dog to the ER for a health issue. I submitted my claim and was reimbursed 3 days later. The process could not have been easier. I submitted everything via the VitusVet app. I’m extremely pleased with Nationwide Insurance.

Insurer: Nationwide

By: Colleen

Useful
April 01, 2020

Very Satisfied

Very quick payment for previously claimed conditions.

Insurer: Trupanion Canada

By: Alexandra

Useful
April 01, 2020

I love that my submissions are paid instantly.

I love that my submissions are paid instantly. Only if health insurance moved as fast. The associate I spoke with was great and efficient.

Insurer: Trupanion

By: Stacey

Useful
April 01, 2020

Great Experience!

Submitting a claim is very easy and quick!

Insurer: Trupanion

By: Joanna

Useful

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