Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,064 total
Other Categories
Great coverage!
Although we have had this insurance for years, we typically would only come in under the deductible. This year, my dog had a couple of urinary tract infections, and we submitted the claims and were reimbursed quickly!
Insurer: Nationwide
By: Cathleen
Claiming was easy, fast reimbursement
Our soon to be 1 year old dog needed care; care included imaging, and medication. Performing the claim online was easy, and reimbursement was fast. Great service.
Insurer: Nationwide
By: Rui
Extremely efficient and fair insurance!
Very reliable professional and efficient Insurance. The claims are super easy to submit. Once I had to call and question why a claim wasn't covered and it was addressed asap.
Insurer: Nationwide
By: Linda
This is a great policy, it covers all our needs
Great insurance, wonderful prices, timely claim reimbursements My # 1 choice overall
Insurer: Nationwide
By: Suzanne
Excellent Experience
I recently had to take my dog to the ER for a health issue. I submitted my claim and was reimbursed 3 days later. The process could not have been easier. I submitted everything via the VitusVet app. I’m extremely pleased with Nationwide Insurance.
Insurer: Nationwide
By: Colleen
Very Satisfied
Very quick payment for previously claimed conditions.
Insurer: Trupanion Canada
By: Alexandra
I love that my submissions are paid instantly.
I love that my submissions are paid instantly. Only if health insurance moved as fast. The associate I spoke with was great and efficient.
Insurer: Trupanion
By: Stacey
Great Experience!
Submitting a claim is very easy and quick!
Insurer: Trupanion
By: Joanna
Claim submission is quick and easy
Submitting claims to Trupanion is quick and easy. Payment arrives within 1 week. Very happy with the process!
Insurer: Trupanion
By: Suzanne
Thank you Trupanion
I got my claim resolved and the refund deposited in my account In a couple of days.
Insurer: Trupanion Canada
By: Grazyna