Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

15,056 total


April 05, 2020

Easy to Submit and Get Paid!

Easy to submit claims, and received payments promptly by direct deposit!

Insurer: Trupanion

By: Michael

Useful
April 05, 2020

Always efficient and courteous

Even during a COVID-19 outbreak, service was prompt and efficient. Sorry to say, the post office isn't the same, so we continue to await payment.

Insurer: Trupanion

By: Michael

Useful
April 05, 2020

Trupanion rocks!

We appreciate that you were there to assist us with Joe's recent surgery There was a payment to VCA South Shore Weymouth in March I dont think they submitted it. I will contact them and ask them to do so. Thsnks sgsin

Insurer: Trupanion

By: Paul

Useful
April 05, 2020

Claims experience ??

I never have any problems at all and payments are very quick and go directly into my bank acct

Insurer: Trupanion Canada

By: Michael

Useful
April 04, 2020

Vivians report

Fast and efficient

Insurer: Trupanion

By: Brandon

Useful
April 04, 2020

A no brainer

Payment was quick and easy. Staff was friendly and helpful

Insurer: Trupanion

By: Rochelle

Useful
April 03, 2020

Thank you so much for being so fast and efficient, without you I do not know how would I afford treatment for my Mika

With your help, I am able to treat my Mika, she has chemotherapy every other week now and is getting better. Huge thank you to you guys for helping me pay her bills! I appreciate how fast I get a refund, this way I can continue my Mika’s treatment

Insurer: Nationwide

By: Nataliya

Useful
April 03, 2020

very happy with this payment

Very happy with this payment.

Insurer: Nationwide

By: PATRICIA

Useful
April 03, 2020

Fast Claim Settlement

Nationwide is so user friendly. Claims are easy to submit on line and payments are made quickly.

Insurer: Nationwide

By: Peter

Useful
April 03, 2020

Great pet insurance!

You are all great. Easy to work with & timely in repayment Thank You!

Insurer: Nationwide

By: Zoila

Useful

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