Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,064 total
Other Categories
Best decision we have made regarding ours dogs health
So happy we made the decision to use nationwide to insure our dogs. Easy to process claims. So much is covered. Very happy.
Insurer: Nationwide
By: Diana
Swift Decision!
Very quick determination and payment, I wasn't expecting that. It was a nice surprise!
Insurer: Trupanion
By: Maryann
The representative understood my problem with the payment that was refused on my credit card.
The representative understood my problem with the payment that was refused on my credit card. I explained to her that the card was compromised and that I contacted the credit card company and shut it down. I explained that a new card is being issued and I will contact you to give you the information for auto pay. She was very helpful and understanding. A couple of hours later I received and email that stated that my payment was late and I was going loose coverage if not taken care of soon. That was not pleasant news. Can you please straighten this out!!
Insurer: Trupanion
By: Richard
Excellent prompt and very fair payment for my dogs medicsl bills .
Excellent , prompt and very fair payment for my dogs medicsl bills . I have no worries with the care I receive from trupanion and I am referring everyone I can to you
Insurer: Trupanion
By: Maryam
Great to deal with
Trupanion has always been easy and efficient to deal with when putting in a claim or just calling to ask questions
Insurer: Trupanion Canada
By: Karen
First Experience with Trupanion
Trupanion managed all contact with the veterinarian. It was an easy application process and the direct deposit was flawless. While the amount received was less than expected I am glad I had insurance to help with the costs.
Insurer: Trupanion Canada
By: Barbara
Love Trupanion
Easy to file. Direct deposit works great. I am so glad I signed Jake up when he was a puppy.
Insurer: Trupanion
By: Robert
Excellent partner!
Very easy process and fast turnaround! Highly recommended!
Insurer: Trupanion
By: Shelley
I needed medication and special food for my Sam.
I needed medication and special food for my Sam. The Clinic put it all together and sent it in to Trupanion for an ok. So when I came to pick it up we new how much I had to pay and the clinic sent the rest to Trupanion
Insurer: Trupanion Canada
By: Jerry