Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,064 total
Other Categories
Glad I invested in Nationwide
Easy to submit claim online. Quick turnaround to get payment.
Insurer: Nationwide
By: Mary
Doing the best for my best boys
Submitting claims are easy and reimbursement is fast!
Insurer: Nationwide
By: Sarah
Thank you for being you!
I had an emergency with my Pebbles during this COVID-19 thing. The vet got me right in and Nationwide took NO TIME AT ALL sending me a check. Thank you!!
Insurer: Nationwide
By: Ginny
Easy to understand, relatively quick claim processing
ASPCA pet insurance is easy to understand, quick to process, and the direct deposit makes it a breeze.
Insurer: ASPCA
By: Kaylee
Trupanion is truly terrific!
Trupanion uses claim express on line submission with rapid payment
Insurer: Trupanion
By: Kathy
Excellent!! Fast Payment Processing!
Excellent service, fast payments even by mail during COVID-19...thank you so much for being there for our Stella Rose!
Insurer: Trupanion
By: TAMMY
I chose the score because Owen was great and I appreciate your company reaching out and helping those of us who need help with paying bills during this time.
I chose the score because Owen was great and I appreciate your company reaching out and helping those of us who need help with paying bills during this time. It makes me feel good that you have a business that is thoughtful enough to do what you are doing. Thank you very much. Xoxo
Insurer: Trupanion
By: Paul
So Glad I have Trupanion!
Very easy to upload claim information. Quick communication & payment.
Insurer: Trupanion
By: Heather
Peace of mind when I needed it
My dog couldn’t breath so I rushed to ER. First 24 hours were $4700 then needed to be transferred to other ER with oxygen tent. $3700. Worried about maxine my card and still needing hospital. They direct billed Trupanion. Needed a ventilator at CSU because all ventilator are at human hospital. Possibly $8000. Though I tried to help she couldn’t fight that hard and passed. Trupanion had 90% of billed payed within hours. Definitely using them again on next pet. (When I’m ready)
Insurer: Trupanion
By: Matt
I am very happy with nation wide insurance easy and prompt
I have 2 golden retriever brothers and I am so glad I made the choice to get nation wide insurance. This company isvery prompt on payment. I like how easy it to file my paperwork. I feel more at ease knowing I have my boys protected
Insurer: Nationwide
By: Terri