Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
76,968 total
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Pets Best
Pets Best is easy to deal with. I feel that I chose the best coverage policy for my boy, I wish I’d done it sooner.
Insurer: Pets Best
By: Elisabeth
Number one no hassle insurance
Number one no hassle insurance. Pays claims quickly. Having a sick pet is stressful enough but knowing that you have healthy paws makes it one less thing to worry about especially in emergency situations with their Direct Pay which almost no other insurance companies do. Even filing a claim on the app is seamless and quick. If you're looking for a great insurance look no further this is it.
Insurer: Healthy Paws
By: Jeanette Bartels
Quick and speedy claims.
Bodie’s struggled with many health issues this year and Healthy Paws has been great about paying out our claims in a speedy manner. We appreciate being able to spend our time on our dog and not the insurance claims.
Insurer: Healthy Paws
By: Sayward Daley
Aileen was fantastic!
Aileen was fantastic! She addressed all of my concerns and answered all of my questions. Together, we went over the best coverage plan for my rescue cat. She was reassuring, patient, and thorough in explaining what was covered and what wasn't. Amazing customer service overall, 10/10.
Insurer: Fetch
By: Amarelis
Darren was very professional & helpful.
Darren was very professional & helpful.
Insurer: Nationwide
By: Elaine
She was friendly and helpful
She was friendly and helpful. She listened to me and didn't over talk me while I was explaining my situation.
Insurer: MetLife
By: Malindy Ely
Happy pup, Happy customer.
I have been very pleased with our interactions with my Romeo.
Insurer: MetLife
By: Romeo
Having Healthy Paws insurance made…healing so much easier.
Having Healthy Paws insurance made these two knee surgeries so much better just to focus on her healing and not on the cost. They were so fast with my claims. Thank you and I would recommend Healthy Paws to everyone.
Insurer: Healthy Paws
By: DONNA SALAZAR
Healthy Paws GREAT support
Healthy Paws has been so supportive in the expedited claim reimbursement with the emergent surgery on our puppy
Insurer: Healthy Paws
By: JY Florida