Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,088 total
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Highly Recommend MetLife
I couldn’t be more satisfied with MetLife pet insurance. The communication was fast, easy, and effective. I would recommend MetLife pet insurance to anyone who would like to benefit having security for all your pets needs.
Insurer: MetLife
By: Henry
Trupanion is one of the better pet…
Trupanion is one of the better pet insurance companies out there.
Insurer: Trupanion
By: Chris Sapienza
I ran into problems trying to log in to…
I ran into problems trying to log in to my account but once I spoke with customer support everything went smoothly.
Insurer: MetLife
By: Lorraine customer
Claim processing was quick
Claim processing was quick. I received email updates along the way.
Insurer: MetLife
By: Stacey
Very easy to file a claim with MetLife…
Very easy to file a claim with MetLife pet insurance .
Insurer: MetLife
By: Ron Cohea
Met Life Prompt
Met Life does a thorough and quick review of my claims with promo payment.
Insurer: MetLife
By: Lorri Hanna
I signed up as a new client and Rebecca…
I signed up as a new client and Rebecca was very thorough with explaining how the policies work and the different coverage amounts. She was friendly and I didn't feel pressured to sign up right away.i wish all representatives were like that!
Insurer: Prudent Pet
By: Lorraine Bailey
Phone rep was very knowledgeable and…
Phone rep was very knowledgeable and helpful.
Insurer: Prudent Pet
By: kingjoegmail.com
Thes service that I received was most…
The service that I received was most excellent
Insurer: Embrace
By: Ronald Greene
I can’t say enough good things about…
I can’t say enough good things about Pumpkin Pet Insurance. They have been there for both of my dogs, including during the most tragic and heartbreaking loss of my sweet dog. During an incredibly difficult time, they were compassionate, responsive, and truly helped me get the care and services my dog needed. Knowing I had their support made an unbearable situation a little easier. I recommend Pumpkin to everyone. They’re truly great insurance for dogs and even better people behind it.
Insurer: Pumpkin
By: Chelsea