Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
76,990 total
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They will do everything they can to…
They will do everything they can to avoid paying you and ripping you off
Insurer: Figo
By: Cole
Amazing company and professional staff…
Amazing company and professional staff who takes utmost care for the clients and their loving pets. Very highly recommended.
Insurer: Fetch
By: Jimmy G
Jon Paul made the whole process smooth and…
Jon made the whole process smooth and comfortable. He listened and concerned all my questions regarding the coverages. and explained thoroughly. Very good customer service and satisfaction.
Insurer: Nationwide
By: Catherine
Clear and informative call
Clear and informative call, quick and easy enrollment.
Insurer: Nationwide
By: Nicole Bush
Great support
Great support. Claims paid quickly. Thank you
Insurer: Pumpkin
By: Debra
Excellent
Professional. Responsive. Reliable. Excellent coverage with very good reimbursement options. Fast reimbursement (automatic deposit). It has been a real pleasure, so far, working with Spot Pet Insurance!
Insurer: Spot
By: Laura Walker
Rep very nice and helpful in all…
Rep very nice and helpful in all questions
Insurer: Prudent Pet
By: marshallrioicloud.com
Great service
Customer service representative Brandy was awesome. Answered my questions and had good explanations of their policies. Very easy to sign up.
Insurer: Prudent Pet
By: Diana R.
You make everything easy
You make everything easy. From filing the claim to receiving the money. It's good to you're on my side ☺️
Insurer: Spot
By: Ilene Lipson
Everyone was very prompt and helpful to…
Everyone was very prompt and helpful to get issues resolved and money sent back to us. I cannot express how amazing this is.
Insurer: MetLife
By: Amanda Pyatt