Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

76,980 total


May 31, 2018

Great all around!

Great all around! Fast response and completion of claims

Insurer: Trupanion

By: Ximena

Useful
May 31, 2018

Amazing business.

Amazing business. Processes claims very quickly and sending information to them is extremely user friendly

Insurer: Trupanion

By: Gail

Useful
May 31, 2018

Very easy to submit claims,

Very easy to submit claims, reasonable coverage, great customer service, quicker turn around time than expected.

Insurer: Trupanion

By: Ashley

Useful
May 31, 2018

Super happy with Trupanion.

Super happy with Trupanion. Better than my personal health insurance.

Insurer: Trupanion

By: josh

Useful
May 31, 2018

Efficient and professional!

Efficient and professional!

Insurer: Trupanion

By: Susan

Useful
May 31, 2018

Claims are handled promptly and courteously.

Claims are handled promptly and courteously....I always recommend Trupanion to my friends

Insurer: Trupanion Canada

By: Cindy

Useful
May 31, 2018

Trupanion came to Katies rescue when unexpected illness developed and was very costly.

Trupanion is easy for claim submission and came to Katies rescue when unexpected illness developed and was very costly. The representatives are always polite and helpful.

Insurer: Trupanion

By: Ceil

Useful
May 31, 2018

Our poor puppy has many issues and Trupanion has always covered him.

Our poor puppy has many issues and Trupanion has always covered him. They cover all of his many medications. they are very easy to work with and are always quick to respond. we are very thankful for all of their help.

Insurer: Trupanion

By: Rod

Useful
May 31, 2018

Great customer service and invoices are easy to understand.

Great customer service and invoices are easy to understand.

Insurer: Trupanion

By: Annamaria

Useful
May 31, 2018

Quick response to my questions and claims.

Quick response to my questions and claims.

Insurer: Trupanion

By: Mary

Useful

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