Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
76,980 total
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Great all around!
Great all around! Fast response and completion of claims
Insurer: Trupanion
By: Ximena
Amazing business.
Amazing business. Processes claims very quickly and sending information to them is extremely user friendly
Insurer: Trupanion
By: Gail
Very easy to submit claims,
Very easy to submit claims, reasonable coverage, great customer service, quicker turn around time than expected.
Insurer: Trupanion
By: Ashley
Super happy with Trupanion.
Super happy with Trupanion. Better than my personal health insurance.
Insurer: Trupanion
By: josh
Efficient and professional!
Efficient and professional!
Insurer: Trupanion
By: Susan
Claims are handled promptly and courteously.
Claims are handled promptly and courteously....I always recommend Trupanion to my friends
Insurer: Trupanion Canada
By: Cindy
Trupanion came to Katies rescue when unexpected illness developed and was very costly.
Trupanion is easy for claim submission and came to Katies rescue when unexpected illness developed and was very costly. The representatives are always polite and helpful.
Insurer: Trupanion
By: Ceil
Our poor puppy has many issues and Trupanion has always covered him.
Our poor puppy has many issues and Trupanion has always covered him. They cover all of his many medications. they are very easy to work with and are always quick to respond. we are very thankful for all of their help.
Insurer: Trupanion
By: Rod