Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
76,980 total
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Those who I have talked with have always been helpful and knowledgeable.
Those who I have talked with have always been helpful and knowledgeable. The explanations on my claims have been understandable and reasonable. Its wonderful knowing that I dont have to worry so much about the cost of my pets care, but rather their well being.
Insurer: Trupanion
By: Neil
Trupanion is always a phone call away and very efficient.
Trupanion is always a phone call away and very efficient. I appreciate the fast responses.
Insurer: Trupanion Canada
By: McKenzie
I always recommend this company to everyone!
I always recommend this company to everyone! I’m very happy i have it! It’s so easy an quick for turn arounds on your claims or any questions you have! Truly the best company ever!
Insurer: Trupanion
By: Brittany
Straightforward,
Straightforward, quick, reliable service.
Insurer: Trupanion
By: Kate
There was always staff to talk to when we called,
There was always staff to talk to when we called, and our claim was expedited very quickly and efficiently. Very pleased with the customer service, and would recommend Trupanion to any pet owner
Insurer: Trupanion
By: Jean
I always receive prompt and efficient service.
I always receive prompt and efficient service. I’ve always been very happy with Trupanion.
Insurer: Trupanion
By: Victor
Trupanion is always thorough and efficient!
Trupanion is always thorough and efficient!
Insurer: Trupanion
By: Monica
They did all they promised and more
They did all they promised and more
Insurer: Trupanion
By: Marsha