Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

76,980 total


June 04, 2018

Outstanding customer service!

Outstanding customer service! Personnel are very helpful, kind, and accommodating

Insurer: Trupanion

By: Tara

Useful
June 04, 2018

Effortless processing

Effortless processing

Insurer: Trupanion

By: Richard

Useful
June 04, 2018

I would recommend this pet insurance company

I would recommend this pet insurance company too many of my friends and colleagues because there is a good communication system and understanding of each policy

Insurer: Trupanion Canada

By: Amelia

Useful
June 04, 2018

Trupanion gives me peace of mind.

Trupanion gives me peace of mind. I know it will be a simple claims process and that my dogs are getting the care they need!

Insurer: Trupanion Canada

By: Kirsten

Useful
June 04, 2018

Friendly and fast with payment

Friendly and fast with payment

Insurer: Trupanion Canada

By: Patti

Useful
June 04, 2018

Excellent and quick service,

Excellent and quick service, and very easy to make a claim.

Insurer: Trupanion Canada

By: Stephanie

Useful
June 04, 2018

Trupanion has been extremely fair and responsive,

Trupanion has been extremely fair and responsive, quickly processes claims, quickly issues payments, and quickly responds to questions. My dog would literally not be alive now without the help Trupanion has provided.

Insurer: Trupanion

By: Linda

Useful
June 04, 2018

Quick response and easy application process

Quick response and easy application process

Insurer: Trupanion

By: Colleen

Useful
June 04, 2018

Customer service,

Customer service, ease of claim submission & prompt claim settlement

Insurer: Trupanion

By: Cynthia

Useful
June 04, 2018

Handled promptly,

Handled promptly, efficiently and with no excuses about coverage. Its what insurance should be like. Wish other companies worked like this.

Insurer: Trupanion

By: Mona

Useful

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