Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
76,980 total
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Great Service
I have been using ASPCA for over 13 years for both of my dogs. They are great to work with. Easy to file claims and respond quickly. I would recommend them to anyone.
Insurer: ASPCA
By: LINDA
Happy with service
Happy with service so far
Insurer: Nationwide
By: Mallorie
Happy with service
Happy with service so far
Insurer: Nationwide
By: Mallorie
Great service!
The service for indiana’s Claims has been awesome and incredibly responsive. Additionally, the vet help line has put our mind at ease on a few occasions.
Insurer: Nationwide
By: Erika
Very very good insurance
We have excellent service from Nationwide for the past 6 years. Easy to deal with.
Insurer: Nationwide
By: Campbell
Fantastic! What a relief!
I thoroughly researched before purchasing insurance for Roman. Nationwide has been outstanding in every respect. I am so pleased. Claims are processed quickly. There is always a person to speak with. The coverage is fantastic!
Insurer: Nationwide
By: Elizabeth
cream of the crop! The best of the best pet insurance!
This is the absolute best of the best for pet insurance. Every single time I call I always get the help and knowledge to resolve any questions that I have. The representatives are OUTSTANDING!!!! Never have I had any problems and they are so caring about my pets and their health. I can't say enough. And to top it off the claims are super fast every single time. I can hardly believe they are for real. But they are. I unconditional recommend them 110%!!!!!!!!!!! You will not be sorry to go enroll with them for your pet{s}. They really do treat them like family!
Insurer: Trupanion
By: Lisa
they were very fair
the embrace team sent us a sympathy card for the loss of our fur baby who is deeply missed, and we greatly appreciated their thoughtfulness!! Many thanks to Kiownne, as she was very helpful with submitting an appeal in a timely manner. Embrace is a very fair pet insurance company that expects honesty and integrity from its patrons, and they will reciprocate.
Insurer: Embrace
By: cliff
Easy to use claim submittance online
We are very pleased with how easily our puppy Coco's claims were to be filed and reimbursed through Nationwide. It was an easy process and very simple.
Insurer: Nationwide
By: Tricia
best plans/coverage for our needs with prompt claim processing and excellent staff
4th and 5th dogs insured with them over the last 30 years- service experience and quality of plans gets better with each pet.
Insurer: Nationwide
By: Dr