Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
76,980 total
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Thank you
I am so very pleased with Nationwide pet insurance. I adopted Rosie as a 3 month old kitten in March from a rescue organization and am so very happy I did. She is the sweetest, most loving kitten I've ever encountered. After her vaccinations, our deductible was almost met and we actually received almost all of the money back for her spaying. Thank you Nationwide for making it so easy to submit claims and for quick feedback and reimbursement. I would recommend Nationwide pet insurance highly.
Insurer: Nationwide
By: Fran
Very good service
Very good service on recent claims for Sunshine
Insurer: ASPCA
By: Jerry
Great Service
Great and fast review of my claim for my dog Bella Mia. I would recommend Embrace to all my friends and family.
Insurer: Embrace
By: Cynthia
Well Worth It!!
Love Nationwide and wouldn’t be without it. Claims are easy to submit and the turnaround time for refund is fast!
Insurer: Nationwide
By: Kathy
I have had no problems with Nationwide insurance, Very accommodating and helpful
Great people to work with and very helpful
Insurer: Nationwide
By: Theresa
Insurance made easy
Claim submission was easy and fast turnaround.
Insurer: Nationwide
By: Jeff
Quick response.
Quick response after I submitted the claim. Glad to have the money back so quickly.
Insurer: Nationwide
By: Krissy
Would never own a pet and not have Nationwide Pet Insurance.
Best pet insurance Ever! Pets are family. I would never think of not having my Mazy Grace (Yorkie) insured through Nationwide. Fast service of claims is critical and they understand that
Insurer: Nationwide
By: Leslie
Caring, Compassionate & Efficient
I currently have my Siberian Husky, Storm, covered by ASPCA Pet Insurance and am very pleased with the speed and efficiency of the claim services. I also find that the representatives I have spoken with are caring and compassionate. I had 2 other Huskies (who have since passed) covered under this insurance and found that the care, compassion and efficiency (which has improved since then) was outstanding, which is why I decided to cover my current puppy (he is actually 9 years old - but aren't they always puppies?).
Insurer: ASPCA
By: Catherine
No hassle claims
We have heard some horror stories about claims not being covered by other Pet Insurance companies. Our claims (for a very serious accident that our 7 month old puppy was involved in) were process quickly and accurately. We even received our claims before our credit card bill was due. It was a blessing. We have nothing but the highest regards for Embrace and we have recommended Embrace to several friends. You never know when something unforeseen can happen to your pet. The piece of mind knowing that you can treat with hesitation is a blessing.
Insurer: Embrace
By: Jill