Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,088 total
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Great Insurance!
PetsBest Insurance has been such a blessing for us with our 9 month old puppy. All claims are processed quickly and our payments even get direct deposited into our checking account! We have the wellness portion also so immunizations are even covered. I highly recommend this insurance for your pets.
Insurer: Pets Best
By: Barb
Awesome customer service and follow up.
Our experience with Pets Best has been so positive. I have never used pet insurance before but I would highly recommend this company to anyone interested. We unfortunately have had to deal with major health issues with our dog and our claims have always been handled immediately with follow up from this company.
Insurer: Pets Best
By: Anne
Simply the best!
I have been totally satisfied from day one of the coverage that Trupanion has provided for both of my dogs. Super friendly and prompt service as well as insurance benefits that are second to none. Thanks Trupanion!
Insurer: Trupanion
By: Patrick
Helps afford paying high vet bills
Professional company ,excellent communication, pays claims in timely manner.
Insurer: ASPCA
By: Pam
You give great service
I have been pleased with the prompt communications and reimbursements by this company.
Insurer: Nationwide
By: Freya
So glad I got Pet Ins w/ Embrace! Great Ppl!
Very pleased w the ppl and the coverage of Embrace. On my third year and couldn’t ask for better for my dog. Thank you!
Insurer: Embrace
By: Chanda
Friendly and helpful
Every time that I have called Trupanion all of the people I have spoken to have been so friendly and helpful.
Insurer: Trupanion
By: Carrie
Pets Best has been an excellent.
Pets Best has been an excellent company to work with in regards to the health of my puppies. They are always fast to respond and eager to help.
Insurer: Pets Best
By: Michael