Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,004 total
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Very pleased with Nationwide!
Very pleased. Smo key is doing very well, back to normal. Thanks for your concern.
Insurer: Nationwide
By: Andrea
Easy to use and appreciative for the help in keeping Apollo healthy and happy
We have had Nationwide for insuring our pets health for several years now. The process of making a claim is very simple and convenient. I am grateful that the plan covers yearly health exams so I know we are staying on top of Apollos health. Thank you for making it easier to care for our pets!
Insurer: Nationwide
By: Avery
Filing Claims Nationwide is Easy and Painless
I have taken our cat, Guy, to the vet for his various ailments and never had any issues with filing insurance claims with Nationwide. Electronic reimbursement is also fast and convenient.
Insurer: Nationwide
By: Gordon
The best peace of mind you can have for your pet!
Purchasing Nationwide insurance for our two boxers was one of the smartest things I ever did. It is so wonderful to be able to go to the vet and to be able to tell them that you want everything done that needs to be done for your fur babies. Nationwide has covered everything we have submitted so far and our dogs have been able to have the very best of care. When Daisy was diagnosed with Tetanus we were devastated but we knew that we had insurance that would help us pay for the very best of care. The vet said that often owners have to put the dog down because they can't afford the treatments. Daisy is sitting by my side as I type this. She is doing great because, with Nationwide's help, we were able to give her the care she need to recover!
Insurer: Nationwide
By: Dorothy
I am so lucky to have an affordable insurance policy
I have had no problems with our pet insurance thus far. Molly has had many issues unfortunately and it’s nice to not worry about the expense. I have been reimbursed with no issues.
Insurer: Nationwide
By: Amanda
very good
Very good and responsive. My dog is fine thank you.
Insurer: Nationwide
By: carolyn
I am sure happy that we chose Nationwide for our pet insurance!
It is very comforting knowing that Nationwide pet insurance truly has your pet covered with what they told you when you signed up. Very easy to submit your claim and follow its process during its review for approval. My claims are mostly for routine health and prevention. My mind is at ease knowing that Boomers insurance has him covered in case of any emergency. Great job!
Insurer: Nationwide
By: John
Thanks for helping me paying the medical bills
The claims took some time to get back to me with the reimbursement, but I really appreciate that you have helped me pay them. Thanks, Marcela
Insurer: Nationwide
By: Marcela
I appreciate how easy it is to Make a claim
I appreciate how easy it is to make a claim and how well this helps take care of my cat
Insurer: Nationwide
By: Brie
Embrace is peace of mind
My 9 year old border collie presented to the ER with retching, pale gums and general anxiety. After being triaged by the staff I was brought into a room with the vet and told my dog had gastric dilatation volvulus aka bloat and needed emergency surgery. GDV is a life threatening condition known as the "mother of all emergencies" in the veterinary world. Because of Embrace, all I had to worry about was saving my dogs life and getting him recovered. Happily, 12 days later he is back to his normal self!
Insurer: Embrace
By: Kathy