Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,026 total
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Better than people insurance
Better service than my own health insurance
Insurer: Pets Best
By: Terry
Trupanion: Always Reliable
Very quick and responsive
Insurer: Trupanion
By: Blair
Caring, compassionate customer service.
Everyone I spoke with during the very trying and emotional situation I went through with my dog was helpful and sympathetic. When I adopt my next dog I will definitely be signing up for insurance with your company.
Insurer: Trupanion
By: Chris
Efficiency at it's best !!
Very efficient, with no hassle submitting a claim. Reimbursement was quickly processed. I am very pleased with Trupanion.
Insurer: Trupanion
By: Pat
Great Experience
The response was so quick, positive, and fair. I would absolutely recommend Trupanion.
Insurer: Trupanion
By: Michael
BEST PET INSURANCE EVER!
You guys are amazing, we wish we could have your for our own insurance! You reimburse quickly, communicate well whenever we call, and are always compassionate.
Insurer: Trupanion
By: Matt
Thank you Trupanion!
Trupanion is top notch. Since my first conversation with Jakob, everything felt so right. Your website is easy to use, communication via email is quick and clear and everyone is so easy to work with. We need more companies like Trupanion
Insurer: Trupanion
By: Kim
Trupanion Pet Insurance Is The Best !!
I am very grateful to have a pet insurance company , especially this one...Trupanion. Watson can be a very expensive dog with all of his issues. Once the claim is submitted, I get immediate feedback from the claim department with details.
Insurer: Trupanion
By: Cynthia
Happy Customer Happy Pet
Great service
Insurer: Trupanion Canada
By: Moira
Great and speedy service!
Simple and effortless as always! Great service!
Insurer: Trupanion Canada
By: Shawn