Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,026 total
Other Categories
Fast friendly service!
Everyone is always so nice and helpful. My claims are always paid in a timely manner. I wish my health insurance was as good!
Insurer: Trupanion
By: Susan
A real money saver!
We have had nothing but good success with Trupanion. We recommend you to a lot of people.
Insurer: Trupanion
By: Wendy
Promptness in response for coverage.
Very impressed with the promptness of Trupanion responding to the urgency of my puppy needing surgery! The expense of the surgery was no longer as big of an issue with us. Thank you for taking that load off our shoulders!!
Insurer: Trupanion
By: Lynda
Very positive experience.
Very efficient and professional processing of our claim!
Insurer: Trupanion
By: Maureen
Trupanion is always there and helpful !
So helpful and dependable at our most stressful time when our pets are not well !!
Insurer: Trupanion
By: Gilda
Can I buy coverage for me and my wife?
Great communication and performance I wish my health care was as clean and efficient...
Insurer: Trupanion
By: Tony
Fast and Efficient
My claims experience was fast and efficient with clear communication.
Insurer: Trupanion
By: Stefanie
Happy Shih Tzu's.
In the 14 years that I have had both my dogs covered, I am extremely pleased with their insurance coverage and quick turnaround. Thank you Trupanion from Tattoo, Zoey and their owners.
Insurer: Trupanion Canada
By: Nancy
Great service
Excellent service.
Insurer: Trupanion Canada
By: Sonia
Thanks Trupanion
A phone call was all it took to start the process and they handled everything from there have kept us posted on all the steps and emailed back all the info quickly / very professional and compassionate
Insurer: Trupanion Canada
By: Wanda