Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,026 total
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You guys are awesome!
You guys are great.
Insurer: Nationwide
By: Carmen
Amazing!
I can’t say enough good things about our experience with Nationwide Pet insurance. Love the pet helpline as well. Just amazing in every way. Thanks for providing such an excellent program.
Insurer: Nationwide
By: Karen
Wonderful
Very nice company to have insure my Sammy
Insurer: Nationwide
By: Donald
Highly recommend Healthy Paws!
Our yellow lab, Sully, recently had expensive tests to determine that he has a heart murmur and Dilated Cardiomyopathy. This may be an ongoing issue that we'll have to follow up on and test on a regular basis. We're so glad we have Healthy Paws by our side, as they covered every dollar that they agreed on when we signed up for coverage, and we received our reimbursement in an extremely timely manner. They then followed up by email to check on how Sully is feeling. We HIGHLY recommend Healthy Paws! :)
Insurer: Healthy Paws
By: Michelle
Grateful for the peace of mind
Fast turn around time on claims and grateful for the peace of mind knowing my dog is covered.
Insurer: Nationwide
By: Skylet
Best choice I made for my pet Chico is having ASPCA insurance.
I'm very happy with the service ASPCA you provide and I will recommend to all my friends.
Insurer: ASPCA
By: Eva
Great insurance
Pet insurance is best thing I ever did for my pup. Nationwide plan has bee great and the app is easy too.
Insurer: Nationwide
By: Dominic
Extremely satisfied with the service
I absolutely love Nationwide Pet Insurance.
Insurer: Nationwide
By: LaToya
Painless Experience
I have a little guy who has needed daily meds and some internal medicine workups to figure out his pancreatitis/kidney problems. I have been reimbursed more than $6000 over a few years for this kitty, and I know he’ll be a lifer on this medication. The claims process has been seamless and easy. I also have coverage for my 2nd kitty, but he hasn’t needed anything. Happy to have the security.
Insurer: Pets Plus Us
By: Janice