Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,026 total
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Claims process is fast!
Trupanion pays claims swiftly......amazing. Claims process is easy. Emailed it in and it was paid in three days right into my bank account.
Insurer: Trupanion
By: Ruth
I'm happy to choose trupanion for my dog
There is no delay and I didn't wait for a long time, actually I already recommended to my friends
Insurer: Trupanion
By: Yue
Great Experience
Very fast reimbursement and friendly staff members
Insurer: Trupanion
By: Michele
Thanks!
I had a wonderful experience!
Insurer: Trupanion
By: Dwayne
Dude's mom
The site is so easy to navigate and I love how fast my claims go through!
Insurer: Trupanion
By: Susan
Barney's healthcare plan
great service.
Insurer: Trupanion Canada
By: Douglas
Insurance- there when you need it!
Great experience easy claim submission between the hospital and insurance. Kept us in the loop of quote and claim.
Insurer: Trupanion Canada
By: Roxanne
I looked at several pet insurance…
I looked at several pet insurance companies. I liked Prudent Pets' website, plus they offered comprehensive and preventive care. Their preventive care packages offer more than other pet insurance companies, and the coverage was easy to understand on the website. Their customer service is excellent. When I called, I got a customer service representative almost immediately. She was knowledgeable and friendly. I also received a welcome call providing me the opportunity to ask more questions.
Insurer: Prudent Pet
By: April
BEST experience ever!!!!
I cannot thank Healthy Paws Ins. enough. The ease in which the claim was made, reviewed, and reimbursed was wonderful and helpful during a stressful time. Thank you, thank you, thank you!!!😊
Insurer: Healthy Paws
By: Susan