Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

77,026 total


September 06, 2019

Reputable Company

Very quick claim response. We were pleased with service.

Insurer: Nationwide

By: Karen

Useful
September 06, 2019

Best Pet Insurance overall

We transferred our insurance on Bella from another company to Nationwide. This is the best insurance company I have ever come across and I recommend it to anyone looking for Pet Insurance. This is customizable to your pets needs which I love. The claims are super easy and come back super fast. I love this company and will be adding my other pup to it as well. We gave our Vet Nationwide's information and they now recommend you to everyone that asks.

Insurer: Nationwide

By: Pamela

Useful
September 06, 2019

Always helpful

I am delighted with the service I receive from Nationwide. They are always helpful and accommodating. I have recommended Nationwide to everyone who has purchased one of our puppies. I make sure that a Nationwide Brochure goes in every puppy packet.

Insurer: Nationwide

By: Edna

Useful
September 06, 2019

Great Pet Insurance: NATIONWIDE

Absolutely the best pet insurance out there. Helpful and honest.

Insurer: Nationwide

By: Anna

Useful
Verified September 06, 2019

Trupanion is a life saver!

Trupanion has been amazing! My dogs have had serious illnesses. Trupanion has made it possible for me to get the best care to keep them alive and have a quality, happy life. I tell everyone about Trupanion!

Insurer: Trupanion

By: Nettie

Useful
September 06, 2019

Great service

I was very impressed with the ease of submitting my claim and very happy with the refund amount I received. Definitely worth every penny I spend monthly… Great customer service.

Insurer: Nationwide

By: Tina

Useful
September 06, 2019

Nationwide is a FANTASTIC pet insurance!

Nationwide has been so wonderful during a stressful time of having my furry child sick. Knowing that she can get great care without causing a financial burden to my family has been such a relief. I have and would recommend Nationwide to any pet owner!!

Insurer: Nationwide

By: Amy

Useful
September 06, 2019

Excellent service😄

Couldn’t be happier. This company is A-1 in coverage and service. N

Insurer: Nationwide

By: Mike

Useful
September 06, 2019

Love Nationwide. They make my life easier

Love this company . They make things easy. Never a problem

Insurer: Nationwide

By: Elizabeth

Useful
September 06, 2019

Excellent overall service!

Response time and communication is excellent.

Insurer: Nationwide

By: Louis

Useful

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