Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,026 total
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Best investment for my pets health and my peace of mind!
It is so comforting to know that all my decisions for my pets medical needs are based on their wellbeing and not my finances. Nationwide has always processed by claims quickly and fairly. I highly recommend this insurance to all pet owners! When researching insurance was amazed to see negative comments as Nationwide has been a Godsend to us!
Insurer: Nationwide
By: Kara
Awesome
Everything was speedy and awesome even the phone contacts
Insurer: Nationwide
By: Margaret
Nationwide helps me and my pet when we need it most!
When my little guy gets sick I don’t have to do anything but worry about him. I never have to worry I won’t be able to give him the care he needs thanks to Nationwide. They are there for both of us when we need it most. I would recommend them to anyone.
Insurer: Nationwide
By: Aimee
Extremely helpful in time of need.. your pet is your child!
I could not expect any more from an insurance company.. there in time of need.. and very fair with the assessment of health of your pet..
Insurer: Nationwide
By: Joyce
Thoughtful and caring service
We have been customers for 15 years and three dogs and could not be happier with the service and our policies. Having insurance gives us peace of mind and making claims is easy and straightforward. All of our personal interactions with the team have been extremely caring.
Insurer: ASPCA
By: Heather
Things have been great
So far all my claims have either been paid/answered quickly and fairly. If a claim was denied for any reason the explanation was clear. Having pet insurance has been a great investment for our little Bear
Insurer: Nationwide
By: Brenna
Extremely easy and enjoyable
Great and easy to work with, would highly recommend to anyone
Insurer: Nationwide
By: Jose
Amazing and thank you, best insurance!
Best pet insurance, Nationwide is very helpful and no hassle, quick claims.
Insurer: Nationwide
By: Prasad
Wonderful pet insurance for my three kitties!
I've had Nationwide pet insurance (used to be called VPI) on my kitties since they were tiny kittens. Two are 5 years old and one is 10! Great pet insurance and the customer service is excellent!
Insurer: Nationwide
By: Brooke