Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,026 total
Other Categories
Checking in on pet
Always love that you guys check in and see how she’s doing after she has been to the vet
Insurer: Nationwide
By: Victoria
Amazing support!
We truly have been blown away at the level Of support & care Nationwide Pet Insur has provided, with such efficiency!
Insurer: Nationwide
By: Scott
Helpful with ongoing issue
I really appreciate how we’ve been able to have nationwide as backup with all these vet bills for my dog Brie. She’s had an ongoing UTI that just refuses to clear up and they haven’t wavered on helping me be able to afford her treatments until we can get his figured out. Thank you
Insurer: Nationwide
By: Maryanne
Processing is fast!
I appreciate the quick process and good follow up skills of the representative. As this insurance really helped our dog a lot and I hope they will consistently continue the excellent service they are providing me. Thank you.
Insurer: Nationwide
By: Charmaine
Glad I have my pet insurance with you.
Thank you so much. Very good service.
Insurer: Nationwide
By: Nadine
All and all a good job.
I had the insurance for two years and this was the 1st claim. All and all a good job.
Insurer: Nationwide
By: Christopher
We are very pleased with the attention you give us, the speed with which you process our claims, and your checking up with Brand
While we haven't had too many vet visits, we know you will handle all claims in a timely fashion. Thank you. P.V.
Insurer: Nationwide
By: Patty
First Claim - Easy Peasy!
Filing was extremely easy, and the process time was quick. Thank you for the great service!
Insurer: Trupanion
By: Dawn