Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,026 total
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Great provider of pet insurance.
Excellent staff and company to work with.
Insurer: Trupanion
By: Patrick
A True Companion. On my journey w/my pet
I do not have the words to thank Trupanion and all of your amazing employees. They are always empathetic and helpful. I always receive an email wishing my pet well. The turnaround on my golden's seizure treatment and medication is amazing.
Insurer: Trupanion
By: Elizabeth
Great Customer Service
Your response time and customer service is amazing!
Insurer: Trupanion
By: Jodi
A wonderful pet insurance experience
Always helpful and knowledgeable staff. Claims are processed quickly, with no haggling. A great experience!
Insurer: Trupanion
By: Liza
Always a Happy Experience.
You are the best at paying claims. Fair, accurate, responsive and prompt. Very Happy I entrusted my pets with your Insurance.
Insurer: Trupanion
By: Shella
Trupanion: The best dog insurance
Trupanion has never let me down. They have great communication with clients and take care of claims quickly. We are very happy to have their insurance for our dog.
Insurer: Trupanion
By: Barbara
I'm extremely happy with Trupanion!
Trupanion is quick to respond. Keeps me in the loop. Consistent about what it covers. And is prompt with reimbursements.
Insurer: Trupanion
By: Laura
Trupanion is the best!
I really appreciate your quick response and payment of our claim. We love Trupanion!
Insurer: Trupanion
By: Tamara