Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,038 total
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Cheerful and professional.
Morgan is lovely, cheerful, and professional!
Insurer: AKC
By: Margot
Answered all my questions.
Your associate answered all pertinent questions.
Insurer: AKC
By: Stephen
Courteous professional in expediating my request
Courteous, professional in expediating my request
Insurer: Trupanion
By: Alice
We love Trupanion !
Your team is the best! We have had nothing but positive experiences every time we file a claim. I recommend you all the time to fellow pet lovers.
Insurer: Trupanion
By: Eileen
Trupanion has allowed me to give my pets the medical care I want for them.
Trupanion has allowed me to give my pets the medical care I want for them. I don't have to make medical decisions based on finances. At the end of their lives I have gotten not only excellent medical care but also support from the staff at Trupanion when the time came -- they sent a sweet card remembering my lovely kitty, and I still have it. Such a wonderful service.
Insurer: Trupanion
By:
Chanel
While it is challenging to process the information, your experience and coverage have been tremendous.
Insurer: Trupanion
By: Linda
Customer service fair policy of not raising rate based on medical problems that my dog may develop.
Customer service, fair policy of not raising rate based on medical problems that my dog may develop.
Insurer: Trupanion
By: Margaret
Quick money back.
Easy communication,Quick response. Love it!
Insurer: Trupanion
By: Renata