Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,038 total
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Always a great experience!
It was truly a pleasure to deal with your company.
Insurer: Trupanion Canada
By: Yvette
Always to understanding kind and helpful
Always to understanding, kind and helpful
Insurer: Trupanion Canada
By: Hope
10 out of 10
I am extremely likely to recommend Trupanion, in fact, I already have. After our last dog had a number of medical issues we got it for our new little guy '�just in case'� and find ourselves already using it just a few months in. The website is user friendly and the claims process is super easy and stress free. Emails keep you updated throughout the process and my claims have been approved very quickly so far. Overall a great experience and so glad to have peace of mind that our guy can always get the best care.
Insurer: Trupanion
By: Pam
Super response!
The immediate response is terrific!
Insurer: Trupanion
By: Sandy
Still deciding if it is worth it.
Didn't cover anything. But the response was quick. Trying to decide if I made the right decision, so unlikely to recommend until after a successful claim.
Insurer: Trupanion
By: Julia
Helpful and polite.
Everyone I have spoken with has been helpful and polite.
Insurer: AKC
By: Betina
Helped me find the coverage I needed.
Amy was great and helped me find the coverage I needed
Insurer: AKC
By: Maria
Highly recommend this pet insurance!!
Very pleased with the service and professionalism that I received from Trupanion. Couldn't be happier.
Insurer: Trupanion
By: Linda