Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,038 total
Other Categories
Could not keep Lilli without you!!!
as always, you guys are professional, compassionate, and prompt. will never have another pet without you
Insurer: Trupanion
By: Cynthia
Customer services are excellent and very professional plus when you submit a claim they respond in a very short time with your reimbursement.
Customer services are excellent and very professional plus when you submit a claim they respond in a very short time with your reimbursement.
Insurer: Trupanion
By: Pilar
Great insurance company
Fast, efficient and professional!!! I'm
Insurer: Trupanion
By: Kip
Because I have recommended Trupanion to friends in the past.
Because I have recommended Trupanion to friends in the past. NEVER have I had an issue with any claims I have submitted and I have ALWAYS received genuinely caring service from your representatives!
Insurer: Trupanion
By: JoDonna
Awesome Company to insure you pets with.
You are so awesome to work with. Process claims very fast. Take care of all of the issues. Thank you so much for taking such good care of my little Allie. I tell everyone how wonderful you are. And such a blessing to my allie.
Insurer: Trupanion
By: Sharon
Trupanion had made a sad and complicated situation with a blind dog much easier.
Trupanion had made a sad and complicated situation with a blind dog much easier. Thank you
Insurer: Trupanion
By: GAIL
Very polite and tried his best to assist me with the online sign in issue
Very polite and tried his best to assist me with the online sign in issue
Insurer: Trupanion
By: Vanessa
personnel is always nice and helpful
personnel is always nice and helpful
Insurer: Trupanion
By: Ilaria
Buen servicio.
Buen servicio. Atención inmediata. Empáticos sobre la salud de mis mascotas. Procesan rápido el reembolso.
Insurer: Trupanion
By: Mayra
Friendly knowlegeable and helpful
Friendly, knowlegeable and helpful
Insurer: Trupanion Canada
By: Rick