Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

77,038 total

Other Categories

Payment Experience 15,064

Claim Coverage 64,730

Customer Service 77,038

Price Satisfaction 23,511

Other 15,648

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53011 - 53020 of 77038 results

February 07, 2020

Could not keep Lilli without you!!!

as always, you guys are professional, compassionate, and prompt. will never have another pet without you

Insurer: Trupanion

By: Cynthia

Useful

February 07, 2020

Customer services are excellent and very professional plus when you submit a claim they respond in a very short time with your reimbursement.

Insurer: Trupanion

By: Pilar

Useful

February 07, 2020

Great insurance company

Fast, efficient and professional!!! I'm

Insurer: Trupanion

By: Kip

Useful

February 07, 2020

Because I have recommended Trupanion to friends in the past.

Because I have recommended Trupanion to friends in the past. NEVER have I had an issue with any claims I have submitted and I have ALWAYS received genuinely caring service from your representatives!

Insurer: Trupanion

By: JoDonna

Useful

February 07, 2020

Awesome Company to insure you pets with.

You are so awesome to work with. Process claims very fast. Take care of all of the issues. Thank you so much for taking such good care of my little Allie. I tell everyone how wonderful you are. And such a blessing to my allie.

Insurer: Trupanion

By: Sharon

Useful