Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,038 total
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Quick and fast in processing the claim
Excellent service. Thank you
Insurer: Nationwide
By: Susan
Great choice of Pet Insurance
I have been so pleased with Nationwide as the carrier for my pet’s insurance. They have been excellent, and I recommend them to anyone that will listen that one of the first things you should do when adding a new pet to your family is consider them if adding insurance.
Insurer: Nationwide
By: Whitney
So easy to file a claim. Open the app, grab a picture and submit. What could be easier?
I have been really impressed with how easy it is to work with Nationwide with pet insurance. Makes me wish I could use them for my own health care. The app is great and makes it so easy just to snap a photo and submit. Nationwide analysis the bill and figures out the reimbursement.
Insurer: Nationwide
By: Kevin
Great Insurance
Great value, great service. Timely claims being processed
Insurer: Nationwide
By: Kellie
I am extremely satisfied with the level of service and coverage provided for my cat.
I am very satisfied with the level of service provided by Nationwide Pet Insurance. The company keeps me well informed on the status of my claims and the coverage provided at an affordable price is excellent.
Insurer: Nationwide
By: Alain
Follow up
Very pleased with our service with Nationwide. Henry is doing great! Running and playing and being demanding wanting more belly rubs than I can give out.
Insurer: Nationwide
By: Kelly
So efficient - so responsive
This is my first experience with pet insurance which is offered through my employer. I am amazed at the ease of filing claims and the quick turnaround time. Our fur baby had to have emergency surgery and having the insurance made our decisions less stressful. We are glad to have such a great partner in caring for our Lucy.
Insurer: Nationwide
By: Mandy
Fantastic customer service & benefits
Nationwide is the best. They give me peace of mind that I don't have to worry about maxing out a credit card should something go wrong. Claims are easy to submit and reimbursements are quick. The benefits are great and everyone is always helpful if I have questions.
Insurer: Nationwide
By: Amy
Easier than personal medical insurance...
Filing claims done easily. Fast turnaround time. Best investment - especially for a large breed puppy!
Insurer: Nationwide
By: Eileen
Fast and accommodating response
Fast and accommodating service
Insurer: Nationwide
By: Myles