Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,038 total
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Best Pet Insurance
Very easy to deal with. Sends payments promptly.
Insurer: Nationwide
By: Barbara
Fantastic customer service
Great insurance and customer service is fantastic
Insurer: Pets Plus Us
By: fortuna
So easy to file claims. Fast response
Has been very easy to file claims and they reimburse very quickly. Easy to work with when call
Insurer: Nationwide
By: Fran
Caring and professional
So far, I am very satisfied with your prompt response to claims and concerns.
Insurer: Nationwide
By: Martha
Great pet insurance
I enrolled my puppy in the My Pet Protection with wellness as I wanted my puppy’ spaying covered. This is a bit pricey but worth it for that reason alone. I’m glad I did because 3 days after I was enrolled she had a medical emergency. The initial “vetting” process for this claim took some time but since then this insurance has been awesome. They have promptly paid 90 percent of every claim after my 250 deductible was met. The claim submission process is also seamless with follow up emails regarding claims. I am very happy to have made the decision to get nationwide pet insurance as we have had some unforeseen expenses with this puppy. I would highly recommend this insurance.
Insurer: Nationwide
By: Joan
Get pet insurance
Affordable and great customer service.
Insurer: Nationwide
By: Geraldine
Great Pet Insurance
Have had to use this Pet Insurance provided by my employer. Very pleased with the ease of claim filing and they are very prompt with reimbursement. Very glad we purchased a plan with Nationwide.
Insurer: Nationwide
By: Craig
Awesome!
So happy with my choice of getting insurance through Healthy Paws last year. My pup is a very active rescue pit mix. You never know what can happen! On a hike about two months ago she fell and tore her ACL. We were recasted because she is a healthy happy pup so surgery was a scary thought. I immediately wen on HealthyPaws to make sure we were covered and WE WERE! Surgery went smooth as did recovery and we didn’t have to take out a personal loan. Customer service at Healthy Paws were always very helpful. So glad I chose Healthy Paws for my girl!
Insurer: Healthy Paws
By: Emily
Easy
Thanks for processing everything quickly!
Insurer: Nationwide
By: Fallon
Great job
Nationwide pet insurance has been a god sent to us. Thank you for all you do for my furbabies! We Reccomend you to everyone!
Insurer: Nationwide
By: Sheri-lyn