Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,038 total
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Responsive and Supportive
Healthy Paws has been highly responsive and supportive throughout our recent claim experience! We recommend them highly!!
Insurer: Healthy Paws
By: Shira
Great peace of mind!
I have put in three claims with this company and every time is easy and hassle free! They are quick in responding and in processing the claims. You get updates regularly on the progress of your claim as well. They also sent an email to check up on my fur baby and it was such a touching gesture and the email was specific to her situation not just some generic computer generated email. I recommend this company to all pet owners looking for insurance!
Insurer: Healthy Paws
By: Kori
I have already recommended Trupanion to multiple family members friends and coworkers!
I have already recommended Trupanion to multiple family members, friends, and coworkers! I cannot say enough good things about Trupanion. Their customer service is top notch, and their claims process is extremely easy and stress free. My claim was approved within 3 days of them receiving it. I cannot begin to describe how extremely satisfied I am with Trupanion and their representatives. I understand pet insurance can be a bit pricey, but when you take into account the vet bills that it can easily help prevent, it is an excellent investment for any pet parent.
Insurer: Trupanion
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Service has been easy and quick.
Service has been easy and quick. I think they do care about your pet.Willing to provide information necessary.
Insurer: Trupanion
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Trupanion helps you care for your dog.
Very easy. If things need to be checked, Trupanion calls your vet with any questions they need clarified to process your claim and notify you with an email.
Insurer: Trupanion
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You guys rock!
You guys rock!!! I have sent 2 of my friends to you and they are just as happy as I am! Thank you!
Insurer: Trupanion
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Always prompt customer service.
Always prompt customer service. This is my first claim. No complaints so far
Insurer: Trupanion Canada
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Awesome customer service and quick turn around for claims
Awesome customer service and quick turn around for claims
Insurer: Trupanion Canada
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Friendly easy to talk to
Friendly easy to talk to
Insurer: Trupanion Canada
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