Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,038 total
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Best Service Ever!
It has always been a great experience whenever we have had a claim through Trupanion. It was especially kind when dealing with the passing of our dear Callie.
Insurer: Trupanion Canada
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Very friendly and available representatives.
Very friendly and available representatives. Sarah was terrific. Wish you covered well visits, as preventive care could save money for everyone in the long run.
Insurer: Trupanion
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Dequan was courteous and well-informed answered my questions and was most helpful - indeed charming.
Dequan was courteous and well-informed, answered my questions and was most helpful - indeed charming. You should clone him!
Insurer: Trupanion Canada
By:
Awesome pet insurance !!
Its not easy having a sick puppy and going through the tests to find out whats wrong...having Trupanion to take care of our claim so efficiently made everything less stressful..Thank you so much
Insurer: Trupanion Canada
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Collette was very patient and helpful
Collette was very patient and helpful
Insurer: Trupanion
By:
Just an all around pleasant experience with the representative I spoke with on the phone and the representative who called back to confirm coverage.
Just an all around pleasant experience with the representative I spoke with on the phone and the representative who called back to confirm coverage.
Insurer: Trupanion
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Kind efficient and professional customer service as always.
Kind , efficient, and professional customer service as always.
Insurer: Trupanion
By:
Listened patient and helpful!
Listened, patient and helpful!
Insurer: Trupanion
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