Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,038 total
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I RECOMMEND YOUR COMPANY TO EVERYONE i KNOW.
Thank you for your excellent service.
Insurer: Nationwide
By: Janet
Peace of mind with good customer service and great coverage! Wish my own insurance company would be so proactive!!
Peace of mind that I don’t have to go chasing them around for reimbursement. When you call you get intelligent and professional answers to your questions and a caring attitude. Now if people insurance companies were this proactive, we would all be in a good place!!
Insurer: Nationwide
By: Judy
Glad we had insurance
I'm glad we had insurance to help cover the surgery my dog needed. I do wish more things were covered. She needed 2 sets of xrays before the surgery and she will need 1 more set in about 6 weeks to follow up but only 1 set of xrays is covered. We still paid over half of the surgery out of pocket but we are thankful that some of it was covered.
Insurer: Nationwide
By: Emily
Nationwide insurance is the best , always been there for any dog I've own !
Overall Nationwide is a wise and is helpful at those needed times ! I would rate them the Best !
Insurer: Nationwide
By: Richard
Coverage has been great
Huli is a working search dog and is always out training with me. Anytime there has been an issue. Nationwide response has been quick and reimbursement excellent.
Insurer: Nationwide
By: Cheryl
So glad we have nationwide pet insurance!
So glad that we obtain insurance with nationwide. We’ve only had it for a little less than two years… But we are enjoying the peace of mind knowing that Arlo is safe and covered. Easy filing and quick processing!
Insurer: Nationwide
By: Maureen
Nationwide Pet insurance is absolutle the best!
I have had Nationwide Pet Insurance since my golden retriever was born and have had nothing but exceptional service. I would highly recommend to any new or even existing pet owner. Fast replies and so very easy to work with. Have nothing but good things to say abut this insurance coverage.
Insurer: Nationwide
By: Jake
They are really, easily, and completely good job!
Since my cats are 2 months, we always take care of them with Nationwide insurance, and the Nationwide always works fast and exactly.
Insurer: Nationwide
By: Hye
Happy that I have Nationwide!
I couldn't be happier with Nationwide for my dog. Although my calls with their customer service representatives were a little 'eh' but not bad, it was really easy to submit a claim and it was processed really quickly! I think providing more information on how to submit a claim via the app would have been helpful over the phone. I just ended up submitting it via email since I didn't feel like making another phone call. Overall, good service and great coverage!
Insurer: Nationwide
By: Christina
SO EASY AND PROMPT RESPONSE!
Excellent prompt service and easy to use!
Insurer: Nationwide
By: Leslie