Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,038 total
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Very responsive and warm.
Very responsive and warm.
Insurer: Trupanion
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Trupanion is the best!
Trupanion is very prompt with the their payments, and always polite and sound so caring. Thank you for your services.
Insurer: Trupanion Canada
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Customer Support
Customer support cannot be better
Insurer: Trupanion
By:
Dan was so helpful - explained the process well.
Dan was so helpful - explained the process well. He was very friendly and knowledgeable.
Insurer: Trupanion
By:
Friendly quick service
Friendly, quick service
Insurer: Trupanion
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I had excellent customer service changing the billing date.
I had excellent customer service changing the billing date.
Insurer: Trupanion
By:
Only pet insurance worth having.
Love Trupanion! It has been there for us when Finn has been sick and we have needed help. The claims have been easy and payment has been quick. I would not think of using any other insurance to insure Finn.
Insurer: Trupanion
By:
Trupanion- The best pet insurance
Trupanion is the best pet insurance out there. The customer service goes above and beyond. They have paid so much of Ozzy's medical bills and whenever I have a question or concern, they are always patient and explain everything in a concise and clear manner. Thank you Trupanion for taking care of Ozzy!!
Insurer: Trupanion
By:
Incredible experience
As always a great experience Trupanion has been the best and most professional Insurance company hands down thank you
Insurer: Trupanion Canada
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Happy customer
I really like having the Trupanion policy. When there's nothing wrong, and my baby is okay, I'm happy to pay premiums. When I get vet bills, it feels like Trupanion has my back and will give me the benefit of the doubt instead of trying to find a way to avoid paying claims. Would recommend to my friends/family.
Insurer: Trupanion Canada
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