Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,038 total
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Great Services
Thank so much! Nation Wide, since we had this insurance for Guayoyo we always received the best service
Insurer: Nationwide
By: BARBARA
Nationwide truly cares about each and everyone of their clients and it shows!!!!
Nationwide Pet Insurance is very caring, compassionate and understanding of their clients needs and takes a genuine interest in the care that they receive. They check in on your pet to see if they received all the proper care and treatment that they needed. Their words and actions line up and in this day and time we live in not all companies are like this. It is wonderful having Nationwide caring for our little guy!
Insurer: Nationwide
By: Cindy
Outstanding Service
The staff at Nationwide is extremely helpful and always able to point you in the right direction!
Insurer: Nationwide
By: John
Great insurance! Has helped us greatly.
Such a great caring insurance company. They have been here for us with all of our dogs!
Insurer: ASPCA
By: Brian
WOULDN'T BE WITHOUT NATIONWIDE PET INSURANCE
WITHOUT NATIONWIDE PET INSURANCE OUR GRACIE WOULDNT BE HERE TODAY ! WITH THERE HELP AND COVERAGE OUR GRACIE IS ALIVE AND HAPPY AND SO ARE WE ! THANK YOU NATIONWIDE !
Insurer: Nationwide
By: Lynn
Stay away, misleading coverage maximums
The worst customer service and false coverage. On a 6 week trial that had an option to be extended on the same plan. My pup had to have emergency surgery and I had been at ease knowing I had $7500 in coverage to cover it. Went to submit the claim and BOOM. We're happy to inform you you've been approved for $1000. STAY CLEAR OF THIS COMPANY
Insurer: Pets Plus Us
By: Matthew
Embrace has been great during a difficult time
Embrace has really been easy and most helpful during Charlie's illness.
Insurer: Embrace
By: Rebecca
So happy to have Nationwide in our corner
My dog recently had an emergency dental surgery, then needed to be rushed back to the vet after he was stumbling around a bit. This was a hefty vet bill split over three visits and Nationwide was great in dealing with everything. They processed my claim very quickly and cover the vast majority of the bill. Couldn't be happier with everything.
Insurer: Nationwide
By: Alex
Nationwide is amazing, they are very quick
Nationwide is very good! They are very quick. I do not hesitate to take my dogs in if they are not well. Baloo Bear has dislocated his hip again. We had surgery 4 months ago. We are not opting for more surgery. We are trying to keep him comfortable 😩
Insurer: Nationwide
By: Judy
Best Pet Insurance Available
Nationwide is AWESOME! Claims are processed immediately and payment is very prompt. I wish I could use you for my people health insurance! Wonderful customer service- just a pleasure to deal with.
Insurer: Nationwide
By: Miriam