Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

77,038 total


March 10, 2020

Collette was so helpful and offered great customer service.

Collette was so helpful and offered great customer service. That indicates that filing a claim would be simple as well.

Insurer: Trupanion

By:

Useful
March 10, 2020

Customer service was way better than I was expecting.

Customer service was way better than I was expecting. The customer service agent was incredibly helpful.

Insurer: Trupanion

By:

Useful
March 10, 2020

Fast and fair

Fast and fair

Insurer: Trupanion

By:

Useful
March 10, 2020

I got my answer quickly.

I got my answer quickly.

Insurer: Trupanion

By:

Useful
March 10, 2020

I had a million questions and all of them we're answered with patience and kindness

I had a million questions and all of them we're answered with patience and kindness

Insurer: Trupanion

By:

Useful
March 10, 2020

great pet insurence

very fast service staff is great

Insurer: Trupanion

By:

Useful
March 10, 2020

Cocker Health insurance

You are the quickest and the best!

Insurer: Trupanion

By:

Useful
March 10, 2020

Trupanion is the real deal.

You guys are the best!

Insurer: Trupanion

By:

Useful
March 10, 2020

because i sent in the claim a recurring problem and it was agreed to and paid very quickly.

because i sent in the claim a recurring problem and it was agreed to and paid very quickly. I really appreciate the efficiency and the quick recognition that the claim was valid and should be paid. May it continue. Unfortunately my 12 year old cat has ongoing problems now.

Insurer: Trupanion Canada

By:

Useful
March 10, 2020

because of the great service & help

because of the great service & help

Insurer: Trupanion Canada

By:

Useful

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